Lead Sales Associate

tsainternal; Waukesha (WI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

403(b) retirement savings plan

Voluntary life insurance options

Vacation days

Sick days

Paid holidays

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Waukesha, WI is seeking a dependable Lead Store Sales Associate to support store management with daily operations, customer service, and achieving sales goals. The role involves assisting with opening/closing, cash handling, merchandising, and ensuring a safe, organized shopping environment.

We offer paid training, ongoing coaching, and pathways to leadership development in a team-oriented, mission-driven setting with employee discounts and benefits.

Qualifications

• High school diploma or equivalent required.
• Ability to provide friendly customer service and support store operations.
• Reliable attendance and punctuality.
• Basic leadership, communication, and teamwork skills.

Responsibilities

• Assist with store opening and closing procedures.
• Operate cash registers and assist team members with register support.
• Support management with daily store operations and sales goals.
• Help maintain store appearance, organization, and safety standards.
• Provide excellent customer service and assist with customer concerns.
• Support merchandise rotation, stocking, and sales floor presentation.
• Assist with banking procedures and daily deposits as assigned.
• Communicate store concerns or incidents to management.
• Help guide and support team members during shifts as assigned.
• Safeguard company assets and help reduce product loss.

Skills

Customer service

Leadership

Teamwork

Cash handling

Math skills

Computer skills

Education

High school diploma or equivalent

Tools

Cash register

Job description

Lead Store Sales Associate

Location: Waukesha, WI

Pay: $15.00 per hour

Job Type: 25hrs/ weekly. Part-time

Schedule: Flexible schedule including evenings, weekends, and holidays as needed

Benefits

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Eligibility based on employment status)

• Vacation days
• Sick days with discretionary days
• Paid holidays

About the Role

At The Salvation Army Thrift Store, your work helps support programs that make a difference in the community. We are looking for a dependable and motivated Lead Store Sales Associate to support store management with daily operations, customer service, sales goals, and maintaining a positive shopping experience.

What You’ll Do

• Assist with store opening and closing procedures
• Operate cash registers and assist team members with register support
• Support management with daily store operations and sales goals
• Help maintain store appearance, organization, and safety standards
• Provide excellent customer service and assist with customer concerns
• Support merchandise rotation, stocking, and sales floor presentation
• Assist with banking procedures and daily deposits as assigned
• Communicate store concerns or incidents to management
• Help guide and support team members during shifts as assigned
• Safeguard company assets and help reduce product loss

This individual will be assigned to various locations as needed.

Training Provided

• Paid training on store procedures and register operations
• Ongoing coaching and support from store leadership
• Opportunity to build leadership and retail experience

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training and leadership development
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Required

• Ability to provide friendly customer service and support store operations
• Reliable attendance and punctuality
• Basic leadership, communication, and teamwork skills
• Basic math and computer skills
• Ability to operate a cash register and accurately handle cash transactions
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand and walk for most of the shift
• Ability to bend, reach, and lift or move merchandise throughout the day
• Ability to safely lift and move up to 50 lbs regularly
• Valid Driver’s License with ability to drive on behalf of The Salvation Army per policy
• High school diploma or equivalent

Preferred

• Previous retail or thrift store experience
• Experience leading or directing team members
• Previous cash handling and customer service experience

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.