Lead Sales Associate

The Salvation Army USA Central Territory; Iowa City (IA); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory is seeking a Lead Store Sales Associate in Iowa City to help manage daily thrift store operations and deliver outstanding customer service. This part-time role requires 20 to 29 hours per week, with evenings, weekends, and holidays scheduled.

You will support management, handle register and banking tasks, and contribute to achieving sales and inventory goals while maintaining store appearance and customer experience.

Qualifications

• English communication skills and ability to speak and write effectively.
• Proficient cash handling with accurate change-giving abilities.
• Basic computer skills including POS system and payroll program.

Responsibilities

• Support management with sales and product acquisition.
• Execute store opening and closing procedures.
• Handle banking and daily deposits.
• Implement strategies to meet sales goals and manage inventory turnover.
• Maintain displays and store layout for optimal appeal.

Skills

English proficiency

Cash handling

Education

High School Graduate or Equivalent

Tools

POS system

Payroll program

Job description

Location: Iowa City, Iowa Pay: $16.50 per hour Job Type: Part-time Schedule: 20 to 29 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations .

What You’ll Do

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

Required

Education & Experience

• High School Graduate or Equivalent

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

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