Lead Sales Associate

Mykroc; Davenport (IA); On-site; USD 19,000 - 24,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Davenport, IA is seeking a Lead Store Sales Associate to support management and oversee daily retail operations. The role emphasizes customer service, cleanliness, and efficient store procedures, with an emphasis on evenings, weekends, and holidays as scheduled.

You will help with banking, product rotation, and meeting sales goals while supporting a mission-driven workplace and training opportunities. Qualified candidates should be reliable and customer-focused.

Qualifications

• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sales System and payroll program.
• Proficient cash handling and accurate change‑giving abilities.

Responsibilities

• Assist store management with sales and product acquisition.
• Execute store opening/closing procedures and banking tasks.
• Maintain product displays, rotation, and floor layouts to optimize appeal.
• Provide excellent customer service and handle complaints when needed.
• Support policy implementation and report concerns to management.
• Offer guidance to staff in the absence of management.

Skills

English proficiency

POS system

Payroll software

Education

High School Diploma or GED

Tools

Point of Sale System

Payroll program

Job description

Location: Davenport, Iowa Pay: $16.50 per hour Job Type: Part-time Schedule: 20 to 29 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations .

What You’ll Do

• Support management with product sales and acquisition


• Implement store opening and closing procedures


• Handle banking and daily deposits


• Execute strategies to meet product acquisition, production and sales goals


• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills


• Handle customer complaints as needed


• Support store maintenance and appearance


• Maintain displays and floor layout plans


• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management


• Communicate effectively with store management regarding operations


• Support implementation of policies and procedures


• Document and report concerns in behavior or attitude


• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community


• Professional development and growth opportunities


• Supportive and mission-driven work environment

Training Provided

• Paid training on register and store procedures


• Ongoing coaching and support from store leadership


• Opportunity to build retail and customer service skills


• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community


• On-the-job training


• Team-oriented environment


• Employee Discount, Employee Assistance Program, and more!

Additional Information

Education & Experience

• High School Graduate or Equivalent

Skills & Abilities

• Ability to speak, write and understand English for effective communication


• Basic computer skills including Point of Sales System and payroll program


• Proficient cash handling and accurate change-giving abilities

Certifications

• Valid Driver's License and personal transportation for bank runs


• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk


• Frequently required to walk and reach with hands and arms


• Occasionally required to climb, balance, stoop, kneel, or crouch


• Must regularly lift and/or move up to 25 pounds


• Specific vision abilities required: close vision, distance vision, and ability to adjust focus


• Store environment with quiet to moderate noise level


• May be dusty and experience temperature fluctuations based on weather


• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.