Lead Sales Analyst (Remote)

Ensemble Health Partners; Ohio; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare

Tuition reimbursement

Retirement plan

Well-being programs

Job summary

Ensemble Health Partners is seeking a Lead Analyst, Strategic Analytics to own the analytic strategy for the revenue cycle portfolio. You will collaborate with operations leaders to define KPIs, uncover drivers, and translate findings into actionable recommendations that improve performance.

You will curate and maintain analytics assets, guide dashboards in Power BI or Databricks, and translate complex data into clear narratives for executives and frontline teams.

Qualifications

• Bachelor's degree in Information Technology, Information Management, Analytics, Business, Finance, or related field.
• 7 years of experience in business intelligence, analytics, or a related field, including experience partnering directly with business or operational leaders.
• Demonstrated critical thinking and problem-solving skills, with a track record of finding and creating value through analysis.
• Expert proficiency in a data visualization tool such as Power BI; Advanced SQL skills and experience with various database platforms, such as Databricks.
• Experience with ETL tools and data modeling.
• Strong consultative and relationship‑building skills, with confidence to challenge assumptions constructively.
• Experience mentoring or training other analysts.
• Deep understanding of the healthcare system, preferably revenue cycle management, and experience working with clinicians, operations, and business leaders.
• Proficiency with MS Office.
• Experience working in a dedicated or embedded analytics partnership model.
• Experience building and managing a curated analytics asset portfolio.
• Experience supporting healthcare revenue cycle operations, analytics, or performance improvement.
• Ability to connect operational processes and performance drivers to financial outcomes and actionable analytics.

Responsibilities

• Define, document, and maintain the key KPIs for the area, including clear business definitions, targets, and benchmarks.
• Analyze the underlying drivers of KPI performance (root cause, trends, variances, and contributing factors) and clearly communicate what is moving the metrics and why.
• Identify and quantify opportunities for improvement, translating analysis into specific, actionable recommendations that support measurable operational and financial impact.
• Curate inventory of Strategic Analytics assets for the functional area, including dashboards, reports, and data sources.
• Regularly evaluate the portfolio for relevance, usage, accuracy, and redundancy, and retire, consolidate, or enhance assets to keep it focused on what drives decisions.
• Ensure assets follow established design, naming, documentation, and delivery standards.
• Partner with the Data team to identify, acquire, and validate the data needed for reporting and analytics, and translate functional area priorities into a clear, sequenced reporting and analytics roadmap.

Skills

Critical thinking

Problem solving

Education

Bachelor's degree in IT / Analytics / Business / Finance or related field

Tools

Power BI

SQL

Databricks

ETL tools

Data modeling

Job description

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.

Customer Obsession: The Lead Analyst, Strategic Analytics is the dedicated analytics partner for a defined set of functional areas of the revenue cycle business. Working side by side with the operations leaders, this role owns the analytic strategy for the portfolio: determining which metrics matter, what is driving them, and why we are over/under performing. The Lead Analyst is a critical thinking partner, with a customer focus and a stakeholder mentality, that is hands on in analysis, development, and aligning functional area resources. They are expected to look beyond the request, challenge assumptions, and find and create value through analysis by influencing operations to apply insights.

This position, with the assistance of functional area resources, is responsible for establishing and maintaining a curated inventory of Strategic Analytics assets for their functional area, ensuring each dashboard, report, and data source has a clear purpose, an identified audience, and a defined owner.

They will work with leaders to identify the key performance indicators (KPIs) that define success, then dig into the operational, financial, and clinical drivers behind them to surface insights that lead to action. The Lead Analyst translates complex data into clear, compelling narratives that equip leaders at every level, from executive reporting to deep-dive analysis, to understand performance and drive change at the responsible party.

Partnership and Strategic Consultation

• Serve as the dedicated Strategic Analytics partner to the assigned functional areas, building a deep understanding of its operations, goals, challenges, reporting resources, and data.
• Meet regularly with the functional area's operations leader and their team to understand priorities, pressure-test assumptions, and align analytic work to business outcomes.

KPI Definition and Driver Analysis

• Work with functional leaders to define, document, and maintain the key KPIs for the area, including clear business definitions, targets, and benchmarks.
• Analyze the underlying drivers of KPI performance (root cause, trends, variances, and contributing factors) and clearly communicate what is moving the metrics and why.
• Identify and quantify opportunities for improvement, translating analysis into specific, actionable recommendations that support measurable operational and financial impact.
• Curate inventory of Strategic Analytics assets for the functional area, including dashboards, reports, and data sources.
• Regularly evaluate the portfolio for relevance, usage, accuracy, and redundancy, and retire, consolidate, or enhance assets to keep it focused on what drives decisions.
• Ensure assets follow established design, naming, documentation, and delivery standards.
• Partner with the Data team to identify, acquire, and validate the data needed for reporting and analytics, and translate functional area priorities into a clear, sequenced reporting and analytics roadmap.

Data Visualization and Self-Service Development

• Help design and develop highly interactive, insightful visualizations and self-service tools in Databricks or Power BI that tell the right story for each audience.
• Recommend the most effective way to present information, balancing executive-level summary views with deep-dive analytic capability.
• Create content that moves leaders from information to insight to action.
• Take an active role in the development, documentation, and ongoing maintenance of enterprise data assets, including KPI definitions and metric standards.

Education & Experience

• Bachelor's degree in Information Technology, Information Management, Analytics, Business, Finance, or related field.
• 7 years of experience in business intelligence, analytics, or a related field, including experience partnering directly with business or operational leaders.
• Demonstrated critical thinking and problem-solving skills, with a track record of finding and creating value through analysis.
• Expert proficiency in a data visualization tool such as Power BI; Advanced SQL skills and experience with various database platforms, such as Databricks.
• Experience with ETL tools and data modeling.
• Strong consultative and relationship‑building skills, with confidence to challenge assumptions constructively.
• Experience mentoring or training other analysts.
• Deep understanding of the healthcare system, preferably revenue cycle management, and experience working with clinicians, operations, and business leaders.
• Proficiency with MS Office.
• Experience working in a dedicated or embedded analytics partnership model.
• Experience building and managing a curated analytics asset portfolio.
• Experience supporting healthcare revenue cycle operations, analytics, or performance improvement.
• Ability to connect operational processes and performance drivers to financial outcomes and actionable analytics.

Epic Experience Preferred

• Experience using Epic and working with Epic-based revenue cycle data, reporting, and workflows.
• Familiarity with Epic revenue cycle applications and data structures preferred.

Other Requirements

• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• This is a remote position; however, candidates must be willing and able to travel (up to 10%) to and work onsite at client, temporary, or corporate office locations as business needs require.

Awards & Recognition

• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Monster Top Workplace for Remote Work 2024

We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact equity;