Lead Safety Guard (75696)

Advantage Behavioral Health Systems; Athens (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Advantage Behavioral Health Systems in Athens, GA seeks a Lead Safety Guard to manage safety staff and ensure the safety of clients, staff, and visitors. Under the Clinical Director, you will supervise and coordinate daily operations, assist with training, and address workflow or personnel issues with proactive problem-solving.

You will participate in leadership meetings, help implement corrective actions, and ensure adherence to state, county, and federal regulations while representing the

Qualifications

• Minimum qualifications include security experience.

Responsibilities

• Supervises a staff of safety guards administratively and plans work of assigned staff.
• Attends monthly BHCC Leadership meeting and communicates changes to team.
• Assists with training staff and provides ongoing coaching and feedback to existing staff on job tasks and documentation.
• Reports to the Clinical Director on ongoing workflow or personnel issues.
• Be accessible for day-to-day questions from the team.
• Anticipates problems and responds proactively; troubleshoots concerns and is solution focused.
• Recommends and implements corrective action plans when programs or staff fail to meet deliverables.
• Participates in internal and external educational programs and professional meetings as available for continuing professional education.
• Works with program leadership to ensure safety needs are met within Crisis Walk In and the Crisis Stabilization Unit.
• Participates on BHCC leadership team to review and modify policies and procedures to promote smooth implementation of project outcomes.
• Demonstrates knowledge of rules and regulations governing the agency and stays current on updates in DBHDD and other overseers of services.

Skills

Previous security experience

Job description

Job Details

Job Location: Athens-Clarke - Pavilion - Athens, GA 30606

Position Type: Full Time

Position Shift: All shifts available!

Position Summary

Under the supervision of the Clinical Director, manages, coordinates and directs the safety guards within the BHCC. The safety guards within the BHCC provide persons, families, or vulnerable populations with support needed to cope with chronic, acute, or terminal illnesses, physical or developmental disabilities. The role of this position is to ensure the safety of all clients, staff and visitors to the BHCC.. In addition to the standard job responsibilities and performance standards of a Safety Guard, the Lead Safety Guard will be responsible for:

Supervision, Support and Training:

• Supervises a staff of safety guards administratively and plans work of assigned staff
• Attends monthly BHCC Leadership meeting and communicate changes to team.
• Assists with training staff and provide ongoing coaching and feedback to existing staff on job tasks and documentation.
• Reports to the Clinical Director on any ongoing workflow or personnel issues
• Be accessible for day-to-day questions from team.
• Anticipates problems and responds proactively; troubleshoot concerns and is solution focused.
• Recommends and implements corrective action plans when programs or staff fail to meet deliverables.

Professional Development:

• Participates in internal and external educational programs and professional meetings as available for continuing professional education

Ensures High Quality Services:

• Works in collaboration with program leadership to ensure safety needs are being met within Crisis Walk In and the Crisis Stabilization Unit
• Participates on BHCC leadership Team to:
• review and modify policies and procedures and assist in development of policies and procedures which promote smooth and effective implementation of project outcomes.

Ensures Adherence to Program Guidelines/Requirements/Expectations:

• Demonstrates a diverse knowledge of rules, regulations that govern the agency. Stays current on updates/changes in regulations and requirements of DBHDD and other overseers of services.
• Ensures ongoing adherence to all agency policies, Understand/implement and ensure all compliance with state, county and federal rules and regulations

Customer Service:

• Represents the agency and program in an informed and courteous manner with all external contacts and community linkages
• Maintains professional behavior when completing tasks and interacting with others as a team member
• Communicates effectively and collaboratively with others to obtain information
• Promotes customer satisfaction and assists with resolving grievances, complaints and inquiries
• Works with BHCC staff in a team approach

Other duties as assigned.

NOTE: The information presented, while not an exact or exhaustive listing, describes the work, performance standards, and qualifications typically required of positions or employees in this job. A specific position description or employee performance plan may differ if it is consistent with the core Responsibilities, Standards and Qualifications of that job.

Qualifications

Minimum Qualifications:

• Previous security experience

Preferred Qualifications:

• Previous supervisory experience
• Previous CPI training experience

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.