Lead Retail Sales Associate

Galls; Pittsburgh (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

401(k) Plan

Flexible benefits

Employee discount

Vacation & PTO

Paid holidays

Tuition reimbursement

Daily Pay

Job summary

GALLS, LLC is the largest supplier of uniforms and equipment to public safety professionals, with a national footprint of 80+ locations. As a Lead Retail Sales Associate, you will provide exceptional customer service, assist with sizing and fittings, and help customers select the right products to meet their needs.

You will work on the sales floor, process transactions, upsell items, and collaborate with Branch Operations, Sales, and corporate teams while upholding our PROUD to Serve mission.

Qualifications

• Previous retail and/or customer service experience desired.
• High School Diploma or GED equivalent.
• Friendly, honest, and dependable — you love to connect with people.
• Solid communication and interpersonal skills — you can develop relationships quickly.
• Resourcefulness — you know where to find answers.
• Ability to operate Point of Sale systems; willing to learn new programs.

Responsibilities

• Assist Branch Management with multiple functions in running the store, mentoring, and coaching staff.
• Greet customers promptly and build trust.
• Respond to customer needs on the floor and answer questions on price, quality, and usability.
• Upsell products and recommend add-ons to boost store profitability.
• Present and arrange products to promote sales and maintain stock.

Skills

Customer service

Retail experience

Communication skills

Relationship building

POS systems

Education

High School Diploma or GED

Job description

About GALLS

GALLS, LLC is the largest and fastest-growing supplier of uniforms and equipment to public safety professionals, with a national presence in more than 80 locations. With over 50 years in the industry, it is easy to see why. We are PROUD to serve America's public safety professionals by providing the broadest selection of uniforms, equipment, and solutions combined with great customer service.

As a Lead Retail Sales Associate in a GALLS store, you can expect to provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor, processing transactions, assisting with uniform sizing and fittings, measuring, and helping them select the right products to meet their needs.

WHAT YOU WILL DO

• Assist Branch Management with multiple functions in running the store, mentoring, and coaching staff
• Politely greet every customer promptly, developing trust quickly
• Respond to any customer needs on the floor
• Answer customer questions on price, quality, and usability of merchandise
• Upsell products and recommend add-on items to help yield store profitability
• Present and arrange products in a manner that promotes sales
• Replenish merchandise and monitor floor stock to ensure appropriate inventory is available
• Complete necessary housekeeping to present a clean and orderly store
• Provide sizing, fittings, and measurements for any customer alterations
• Collaborate cross-functionally with Branch Operations, Sales, and other corporate teams
• Commit to our company's PROUD to Serve mission, policies, procedures, and practices
• Other duties assigned as needed

WHAT YOU BRING

• Previous retail and/or customer service experience desired
• High School Diploma or GED equivalent
• Friendly, honest, and dependable - you love to connect with people
• Solid communication and interpersonal skills - you can develop relationships quickly
• Resourcefulness (you may not always have the answers, but you know where to find them)
• Ability to operate Point of Sale systems, willing and able to learn new programs
• Confident working with little to no supervision
• Ability to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodation

WHAT YOU SEND OUR WAY

• Your resume, highlighting your education, experience, and skills

WHAT WE OFFER

• Excellent medical/dental and vision coverage-Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits-choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Daily Pay: up to 50% of your pay

EOE/Disability/Vets