Lead Retail Associate, (PT - 18 Hours), Plymouth, IN

The Salvation Army USA Central Territory; Plymouth (IN); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Plymouth, Indiana is seeking a Lead Store Sales Associate to support store operations, deliver outstanding customer service, and help advance our mission. This part-time role requires evenings, weekends, and holidays as scheduled.

The position offers paid training on register and store procedures, ongoing coaching from store leadership, and opportunities to build retail and customer service skills in a mission-driven environment.

Qualifications

• Energetic, self-motivated individual
• Customer-service oriented with teamwork mindset
• Flexible availability for evenings, weekends, and holidays as scheduled

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

Lead Sales Associate

Location: Plymouth, IN Pay: $14.50 per hour Job Type: Part-Time, Regular Schedule: 18 hours per week, including evenings, weekends, and holidays as scheduled

Ready to Make a Difference?

At The Salvation Army Thrift Store, every sale helps fund our Adult Rehabilitation Program, transforming donations into hope and support for individuals in our local communities.

We're seeking an energetic, self-motivated Lead Store Sales Associate to support store operations, deliver outstanding customer service, and help advance our mission. If you're passionate about people, teamwork, and making a positive impact, we'd love to have you on our team.

What You'll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Join us and help change lives every day.