Lead Retail Associate - Part-Time with Growth & Impact

The Salvation Army USA Central Territory; Plymouth (IN); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Plymouth, Indiana is seeking a Lead Store Sales Associate to support store operations, deliver outstanding customer service, and help advance our mission. This part-time role requires evenings, weekends, and holidays as scheduled.

The position offers paid training on register and store procedures, ongoing coaching from store leadership, and opportunities to build retail and customer service skills in a mission-driven environment.

Qualifications

• Energetic, self-motivated individual
• Customer-service oriented with teamwork mindset
• Flexible availability for evenings, weekends, and holidays as scheduled

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army Thrift Store in Plymouth, Indiana is seeking a Lead Store Sales Associate to support store operations, deliver outstanding customer service, and help advance our mission. This part-time role requires evenings, weekends, and holidays as scheduled.

The position offers paid training on register and store procedures, ongoing coaching from store leadership, and opportunities to build retail and customer service skills in a mission-driven environment.