Lead Retail Associate - Katy, TX

st-group-careers; Katy (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care

Vision & Dental

Flexible Spending Account

401(k) Company match

Job summary

st-group-careers seeks a Lead Retail Associate in Katy, TX to act as a brand ambassador and manage day-to-day operations of a luxury retail superstore. You will lead store associates to deliver outstanding service and meet performance standards, while coordinating with management on sales and profit goals.

The role requires strong communication, business acumen, and a background in retail or luxury goods to drive brand growth and customer satisfaction.

Qualifications

• Strong written and verbal communication skills.
• Proficiency in Word, Excel, and PowerPoint.
• Ability to input, retrieve and analyze data.
• Hands-on commitment to getting the job done.
• Proven ability to direct and coordinate operations.
• Strong organizational and time management skills.
• A general understanding of cigars and luxury goods (preferred).

Responsibilities

• Formulating strategic business development plans to ensure brand growth and long-term financial success.
• Assist in setting standards and objectives for retail sales staff.
• Educating and holding sales team to company goals, visual merchandising directives, product knowledge, and customer service standards.
• Overseeing and optimizing daily retail associate routines to ensure efficiency.
• Working closely with the store manager to set and deliver upon sales and profit goals.
• Monitoring all store expenses to ensure the store stays in line with the budget objective.
• Creating and enforcing employee schedules.
• Monitoring progress of store goals and driving results.

Skills

Communication

MS Word

MS Excel

PowerPoint

Data analysis

Leadership

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job Description

Lead Retail Associate - Katy, TX

Katy, Texas, 77492,

MUST BE 21 YEARS OF AGE TO APPLY

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Summary:

We are seeking a talented enthusiastic Retail Lead to be a brand ambassador for our superstore who strives to create a unique retail experience for our customers by helping to manage day-to-day operations of the business. This individual would embody our vision to create the ultimate customer experience by delivering excellent service and leading store associates to meet and exceed our performance standards. To succeed in this role, the candidate must possess excellent communication skills, a strong business acumen and a background in retail and/or luxury goods.

What can you expect as a Retail Lead at Cigars International?

• Formulating strategic business development plans to ensure brand growth and long-term financial success
• Assist in setting standards and objectives for retail sales staff
• Educating and holding sales team to company goals, visual merchandising directives, product knowledge, and customer service standards
• Overseeing and optimizing daily retail associate routines to ensure efficiency
• Working closely with the store manager to set and deliver upon sales and profit goals
• Monitoring all store expenses to ensure the store stays in line with the set budget objective
• Creating and enforcing employee schedules
• Monitoring progress of store goals and driving results
• Ability to execute all store operations and ensure they completed satisfactorily
• Motivating team members to achieve their personal best
• Managing Labor hours to reach hourly wage goal set by store Manager
• Assigning daily duties for deployment positions
• Monitor the store systems to be sure they are properly functioning and maintained (lighting, HVAC, humidification, water treatment, plumbing, alarm and surveillance)

Your areas of knowledge and expertise (that matter the most for this role):

• Strong written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to input, retrieve and analyze data
• Hands-on commitment to getting the job done.
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• A general understanding of cigars and the Cigar Industry is preferred by not required

We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:

• Comprehensive Health Care, Vision & Dental Plan
• Flexible Spending Account
• Disability Plans
• Basic & Supplemental Life Insurance
• Additional Supplemental Benefits
• Paid Vacation, Paid Time Off (PTO) days, Holidays
• 401(k) Retirement Saving Plan including a generous Company match

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.