Lead Retail Associate — Elevate Customer Experience

170 JF Retail Services; Wauwatosa (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

70% discount on Fabletics brands

Free outfits each month

Annual bonus plan

Flexible schedule

Job summary

Fabletics is seeking a Part-Time Sales Lead at Mayfair Mall in Wauwatosa, WI. The role supports Sales & Operations and collaborates with the Store Manager to deliver an exceptional customer experience, leveraging online-to-retail integration.

The ideal candidate drives engagement, mentors teammates, and upholds store standards while maintaining high sales performance and a strong customer focus.

Qualifications

• 1-year minimum of work experience within a retail environment.
• Knowledge of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.

Responsibilities

• Actively engage customers with knowledge on fabrics, features, fit and function of products.
• Drive customer engagement inside and outside the store via events and promotions.
• Provide training and immediate feedback around the Customer Experience Playbook and performance expectations.
• Inspire associates to meet or exceed individual and team goals.
• Communicate inventory and training needs to Store Manager to improve the customer experience.
• Maintain store merchandising guidelines to enhance the shopping journey.
• Keep safety and security standards and report potential issues.
• Maintain personal sales and achieve sales goals.

Skills

Retail experience

Customer engagement

Team leadership

Communication skills

Job description

Fabletics is seeking a Part-Time Sales Lead at Mayfair Mall in Wauwatosa, WI. The role supports Sales & Operations and collaborates with the Store Manager to deliver an exceptional customer experience, leveraging online-to-retail integration.

The ideal candidate drives engagement, mentors teammates, and upholds store standards while maintaining high sales performance and a strong customer focus.