Lead Restoration Technician

Servicemaster-Cdr; Eastlake (OH); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

$10,000 sign-on bonus

Benefits package including medical/ded

Job summary

ServiceMaster CDR is seeking a Lead Fire & Contents Restoration Technician in Willowick, OH. You will perform fire and contents restoration, manage pack-outs, and ensure high-quality service delivery for homeowners and businesses.

Join a nationally recognized franchise with leading equipment, training, and growth opportunities, including a $10,000 sign-on bonus and a strong benefits package. Must be able to lift 50 lbs and operate safely in challenging spaces.

Qualifications

• Hands-on experience in fire or smoke damage restoration.
• Strong work ethic and dependability.
• Solid customer service and communication skills.
• Ability to lift 50 lbs and work in confined spaces.
• Willingness to obtain IICRC FSRT/OCT certifications.

Responsibilities

• Perform fire and smoke damage restoration, including demolition and cleaning.
• Safely pack, move, clean, and restore fire-damaged belongings.
• Operate restoration tools and equipment with proper care.
• Document job progress, inventory, and customer interactions using restoration software.
• Coordinate with homeowners, managers, insurance adjusters, and project leads.
• Maintain a clean, safe worksite and organize vehicles/equipment.
• Participate in on-call rotations and respond to emergencies.

Skills

Fire restoration experience

Customer service

Communication skills

Valid driver’s license

Tech-savvy

IICRC FSRT/OCT

Education

IICRC FSRT & OCT certifications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor Willowick, Willowick, OH, US

5 days ago Requisition ID: 1428

Salary Range: $19.40 To $25.32 Hourly

*$10,000 Sign-on Bonus*

Lead Fire & Contents Restoration Technician – Join Our Elite Team!
Company: ServiceMaster CDR
Type: Full-Time

Are you an experienced fire restoration technician ready to take your career to the next level? Whether you have a little hands-on experience or you’re a seasoned expert, ServiceMaster CDR wants you on our team!

We’re one of the nation’s top 5 ServiceMaster franchises, with 5 locations Ohio, offering cutting-edge equipment, strong career paths, and a supportive team environment. You’ll play a crucial role in helping families and businesses recover after fire and smoke damage, restoring not just property—but lives.

What You’ll Do:

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on-call rotations and respond to emergency situations as needed

What You Bring:

• Some hands-on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can-do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver’s license with a clean driving record
• Tech-savvy and able to learn or use mobile devices and job-tracking software
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Why You’ll Love It Here:

• $10,000 sign-on bonus (conditions apply)
• Competitive pay based on your experience and certifications
• Opportunities for career advancement and skill development
• Work with an industry-leading, nationally recognized company
• Make a meaningful difference helping communities recover and rebuild
• Comprehensive training, cutting-edge technology, and supportive leadership
• Medical, Dental, Visions Insurance, PTO, 401k and more

Ready to Make an Impact?

We Need People Who Care.

At ServiceMaster CDR, we know fire restoration is about more than buildings — it’s about helping people. That’s why we’re looking for experienced technicians who bring not just skill, but heart.

We value you, we invest in you, and we want you on a team that truly cares.

Disclaimer:
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. All personnel may be required to perform duties outside their normal responsibilities as needed. The Company reserves the right to modify this description at any time, with or without notice. This job description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.