Lead Restaurant Shift Supervisor

Potbelly - Shree Hari Aurora Subs Inc.; Aurora (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular sandwich franchise is seeking a dedicated Shift Leader in Aurora, Illinois. The Shift Leader will manage team members, ensure high-quality service, and uphold food safety standards. Candidates should possess at least one year of supervisory experience and a high school degree. This role demands strong leadership, customer service, and communication skills, with responsibilities including team training and maintaining operational standards, making it crucial for candidates to thrive in a fast-paced environment.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• Must pass a Food Safety Certification course.
• Exceptional customer service skills.

Responsibilities

• Lead Associates on shifts, assigning tasks and providing feedback.
• Delight customers with outstanding product quality and service.
• Control food costs, labor, waste, and cash on the shift.

Skills

Customer service skills

Leadership skills

Communication skills

Organizational skills

Ability to multi-task

Training and coaching others

Education

High School degree

Job description

A popular sandwich franchise is seeking a dedicated Shift Leader in Aurora, Illinois. The Shift Leader will manage team members, ensure high-quality service, and uphold food safety standards. Candidates should possess at least one year of supervisory experience and a high school degree. This role demands strong leadership, customer service, and communication skills, with responsibilities including team training and maintaining operational standards, making it crucial for candidates to thrive in a fast-paced environment.