Lead Restaurant Operations Manager

Workstream; Phenix City (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fun work environment

Flexible schedule

Community involvement

Job summary

Surcheros Fresh Mex in Phenix City, AL is seeking an experienced Restaurant Manager to oversee daily restaurant operations, ensure exceptional guest service, and maintain food quality and safety standards.

You will lead a team, manage inventory, and drive performance in a fast-paced environment while upholding company standards and guest satisfaction goals.

Qualifications

• Experience managing daily restaurant operations.
• Proven ability to train and develop staff.
• Strong focus on food safety and quality control.
• Ability to adapt to shifting priorities and times.

Responsibilities

• Oversee kitchen and service operations to ensure guest satisfaction.
• Hire, train, and evaluate staff.
• Maintain inventory and manage ordering.
• Ensure LEAN production environment and equipment maintenance.

Skills

Leadership

Team management

Customer service

Food safety

Job description

At Surcheros Fresh Mex, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Surcheros Fresh Mex are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. We also offer many other great benefits such as:

A fun work environment where you can positively influence others.

Flexible schedules which include being closed on Sundays.

Learn first-hand from an experienced Operator that cares about you personally and is actively involved in the community.

Leadership opportunities to gain real world management experience to help you reach your professional goals.

Competitive pay.

As a Restaurant Manager you will:

• Demonstrate a passion for the business and managing the overall operations
• Find, train, develop and recognize the best people
• Manage daily activities to ensure guests receive excellent customer service
• Demonstrate a strong awareness and concern for food quality and safety
• Adjust to multiple demands and shifting priorities
• Sense of Urgency that creates surprisingly fast Speed of Service
• Attention to detail that ensures preparation and production procedures are followed
• Execution of systems that ensure a refreshingly clean environment
• Maintaining a work environment that ensures and promotes food safety
• Vigilant attention to the organization and appearance of the kitchen

Behavior Characteristics:

• Work a maximum of up to forty hours per week in the restaurant
• Allocate at least two hours per week to planning
• Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
• Combine critical thinking and practical leadership to create a culture of innovation
• Effectively coach and give direction
• Intentionally and methodically grow and nurture relationships with the staff
• Be able to connect with a multicultural team
• Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
• Enthusiastically and passionately lead the Kitchen team

Additional Responsibilities:

• Inventory management
• End-of-Month counts and input
• Maintaining accurate transfer logs
• Effective & efficient ordering
• Maintaining a LEAN production environment
• Coaching, evaluating, and providing accountability for all kitchen Team Members
• Troubleshooting and repairing equipment and facilities
• Ensure all necessary preventative maintenance and cleaning on a per set schedule.

Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.