Lead Restaurant Manager - UCLA Plateia Dining

University of California, Los Angeles; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

University of California, Los Angeles invites applications for an Assistant Restaurant Manager at Plateia in the Luskin Conference Center on UCLA's campus. Lead a high-volume restaurant team, drive operational excellence, and deliver gracious service to university leaders and guests from around the world.

The role requires 2+ years in restaurant management, strong communication and supervision skills, and a track record of cost control and scheduling in a fast-paced hospitality environment.

Qualifications

• 2+ years Experience in restaurant management (Required)
• 2+ years Experience in hotel restaurant management (Preferred)
• Highly developed interpersonal communication skills including political acumen, social perceptiveness, and the ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
• Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities (Required)
• Experience maintaining a high productivity standard within a broad scope of responsibility despite frequent interruptions, changing priorities, changes in workload, and competing requirements. Ability to complete a large volume of diverse tasks efficiently, meeting established deadlines (Required)
• Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and friendly and professional demeanor (Required)
• Demonstrated skill in supervising staff including delegating work to accomplish departmental goals and objectives efficiently and effectively, while motivating individuals to work together as a team (Required)
• Proficient skill using standard business software (e.g. Microsoft Office Suite), food service applications and software, and hospitality sales software (Required)
• Skill in writing grammatically correct business English, such as schedules, memos, performance evaluations, and other routine correspondence (Required)
• Working knowledge of safety and sanitation rules and procedures for food service facilities (Required)
• Math skills sufficient to properly adhere to production and customer payment transactions (Required)
• Ability to accurately assemble material and equipment inventories and monitor usage of supplies and equipment to control costs (Required)
• Skill in budget preparation, analysis, and controlling costs (Required)
• Working knowledge of University and departmental policies and procedures related to employee recruitment, training, performance evaluations, disciplinary procedures, and time reporting (Preferred)

Responsibilities

• Lead and develop a high-volume restaurant team toward operational excellence.
• Deliver gracious service to UCLA leaders, visiting academics, and guests.
• Oversee scheduling, budgeting, and inventory to control costs.
• Maintain compliance with safety, sanitation, and university policies.

Skills

Restaurant management

Team leadership

Communication skills

Operational excellence

Budget and cost control

Inventory management

Scheduling

Customer service

Proficiency in MS Office

Sanitation knowledge

Education

TIPS California Responsible Beverage Server (RBS) Certification

Tools

Microsoft Office Suite

Food service software

Hospitality sales software

Job description

University of California, Los Angeles invites applications for an Assistant Restaurant Manager at Plateia in the Luskin Conference Center on UCLA's campus. Lead a high-volume restaurant team, drive operational excellence, and deliver gracious service to university leaders and guests from around the world.

The role requires 2+ years in restaurant management, strong communication and supervision skills, and a track record of cost control and scheduling in a fast-paced hospitality environment.