LEAD Residential Direct Support Professional (8am to 4pm)

Paycom - ATS; Berlin, Clayton (NJ, NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

Generous Paid Time Off

401(k) Retirement Plan

Life Insurance

Paid training and development

Double-time pay on holidays

Growth into leadership roles

Job summary

P.I.L.O.T. Services in Berlin, NJ is seeking a Lead Direct Support Professional (Lead DSP) to provide hands-on support to adults with intellectual/developmental disabilities and to lead staff within the home.

The role includes planning activities, documenting care in THERAP, coordinating schedules, and ensuring a safe, engaging living environment. Full-time hours with a Monday–Friday 8am–4pm shift and competitive pay are offered.

Qualifications

• Fingerprinting and background checks are required.
• Drug screening and MVR check required.
• CARI and Central Registry checks will be performed.
• Age 21+ and valid NJ driver's license required.
• Minimum 1 year experience in DDD field preferred.

Responsibilities

• Provide daily support and supervision to adults with intellectual disabilities.
• Assist with personal care and promote independence in daily living skills.
• Transport individuals to community outings, appointments, and activities.
• Plan and participate in engaging activities such as arts and crafts, cooking, games, and outings.
• Support scheduling, shift coverage, and staff coordination.
• Maintain accurate daily documentation using THERAP and related systems.
• Collaborate with team to create a safe, positive, and engaging environment.
• Lead DSP staff and support Residential Manager in leadership moments.

Skills

Compassionate

Reliable

Team-oriented

Strong communication

Problem solving

Education

High School Diploma

Job description

Lead Direct Support Professional (Lead DSP)

Job Details: Job Location: Berlin, NJ 08009-2619, Position Type: Full Time, Salary Range: $19.00 - $19.00 Hourly, Job Shift: Monday to Friday: 8am to 4pm

Who are we: P.I.L.O.T. Services is a small organization providing Day & Residential supports to individuals with intellectual/developmental disabilities. Being small has its advantages and we believe enables us to do so much more and this sets us apart from the bigger operations out there.

What can a day be like: community volunteering, trips to various parks, shopping excursions, beach trips, boardwalk walks, nature hikes, fishing, going to movie theaters, backyard BBQs, yards games, arts and crafts, card games or just hanging out inside homes watching TV are some examples of a day within a day program and/or group home setting.

As a DSP, you will provide hands‑on support and help individuals live active, meaningful, and independent lives.

In addition to DSP responsibilities, the Lead DSP plays a key leadership role within the home—supporting the Residential Manager, guiding staff, and helping ensure smooth daily operations.

What You’ll Do

Core DSP Responsibilities

• Provide daily support and supervision to adults with mild to moderate intellectual disabilities
• Assist with personal care and promote independence in daily living skills
• Transport individuals to community outings, appointments, and recreational activities
• Plan and participate in engaging activities such as arts & crafts, cooking, games, and outings
• Support community involvement through volunteering, shopping trips, and social events
• Maintain accurate daily documentation using our Electronic Health Record system (THERAP)
• Collaborate with team members to create a safe, positive, and engaging environment

Additional Responsibilities for Lead DSP

• Assist the Residential Manager in all aspects of group home operations
• Supervise the home and assume leadership responsibilities in the manager’s absence
• Develop and plan social and community-based activities
• Participate in and contribute to Individual Service Plans (ISP), including attending meetings and communicating individual progress
• Support scheduling, shift coverage, and staff coordination
• Review and approve staff time entries in the payroll system
• Train and mentor new DSP staff, including completing on‑site evaluations
• Lead house meetings with individuals and support decision‑making
• Ensure cleanliness, organization, and overall upkeep of the home
• Coordinate grocery shopping and support individuals with personal spending (PNA funds)
• Maintain proper documentation, including receipts and daily notes
• Review medical documentation to ensure follow‑up care is completed
• Ensure all required documentation in THERAP is completed (progress notes, attendance, communication logs)
• Complete Unusual Incident Reports and cooperate with inspections or investigations
• Report maintenance or safety concerns and help maintain a safe living environment
• Perform additional duties as assigned by the Residential Manager

What a Typical Day Looks Like

No two days are the same. You might find yourself:

• Exploring parks, beaches, or local attractions
• Hosting a backyard BBQ or game night
• Volunteering in the community
• Going on shopping trips or movie outings
• Enjoying creative activities like arts, crafts, or cooking

Our goal is simple: create meaningful experiences while building independence and confidence.

What We Offer

• Competitive pay
• Medical, Dental, and Vision Insurance
• Generous Paid Time Off (PTO)
• 401(k) Retirement Plan
• Life Insurance
• Paid training and ongoing professional development
• Double-time pay on holidays
• Opportunities for growth into leadership roles

What We’re Looking For

• Compassionate, reliable, and team-oriented individuals
• Strong communication and organizational skills
• Ability to be flexible, patient, and proactive
• Valid driver’s license and clean driving record (required/preferred)
• Experience in human services is a plus
• For Lead DSP: prior experience in a residential or leadership role preferred

Why P.I.L.O.T. Services?

We’re more than a workplace, we’re a community. Our smaller size allows us to provide personalized care while creating a supportive, team-oriented environment for staff. Here, your work truly matters, and every day brings new opportunities to make a difference.

P.I.L.O.T. Services is an Equal Opportunity Employer and values diversity in the workplace.

Qualifications: To be considered:

• Fingerprinting
• Drug screening
• Central Registry check
• CARI (Criminal Abuse and Registry Information)
• Motor Vehicle Record (MVR) check
• Physical examination

To be considered:

• Must be at least 21 years old
• A verifiable High School Diploma required
• Must have at least 1 year experience in DDD field
• Experience desired, but not necessary; we will train and support you
• Must have a desire to help others reach their fullest potential
• A valid NJ non-provisional drivers' licenses with less than 5 points