Lead Residential Care Supervisor

State of Arkansas; Warren (AR); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

State of Arkansas is seeking a Residential Care Supervisor/Expert to oversee daily operations of a state-run residential care facility in Warren. The role ensures resident safety, well-being, and development while guiding direct care staff and maintaining regulatory compliance.

The ideal candidate demonstrates strong leadership, communication, and problem-solving skills with a commitment to person-centered care.

Qualifications

• At least three years of experience in social services, behavioral health, healthcare, psychology or a related field.
• Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment.

Responsibilities

• Lead, mentor, and supervise direct care staff to ensure the highest standard of resident care.
• Oversee staff schedules, assignments, and performance evaluations to ensure adequate coverage and efficiency.
• Address personnel concerns, facilitate conflict resolution, and support staff in handling challenging situations.
• Ensure residents receive individualized care plans tailored to their medical, social, and emotional needs.
• Monitor residents’ behavior, health, and well-being, coordinating with healthcare professionals and case managers as needed.
• Address resident grievances, provide guidance, and advocate for their rights and needs.
• Maintain compliance with Arkansas state laws, Medicaid requirements, and agency policies regarding residential care services.
• Conduct facility inspections and audits to uphold safety, cleanliness, and operational standards.
• Ensure proper documentation and reporting of incidents, resident progress, and staff activities.
• Provide leadership during emergency situations, behavioral crises, or medical incidents.
• Train staff on de-escalation techniques, crisis response, and intervention strategies.
• Mediate conflicts between residents, staff, and families to maintain a positive and cooperative environment.

Skills

Leadership

Staff scheduling

Performance evaluation

Communication

Problem-solving

Empathy

Job description

State of Arkansas is seeking a Residential Care Supervisor/Expert to oversee daily operations of a state-run residential care facility in Warren. The role ensures resident safety, well-being, and development while guiding direct care staff and maintaining regulatory compliance.

The ideal candidate demonstrates strong leadership, communication, and problem-solving skills with a commitment to person-centered care.