Job Description Summary
Collaborates with the Clinical Nurse Manager (CNM) and/or the Regional Director of Nursing to plan, direct, and evaluate the overall nursing care and functions of the clinic. Coordinate the activities of the unit and direct, organize, and assign work to the nurses and pharmacy technicians. Assess, monitor, and educate the nursing staff on patient care. Institute emergency procedures as necessary. Assures compliance with all job breakdown instructions (JBIs) and regulations to the assigned areas.
Location
Messino Cancer Centers
Pay Range
$28.06 - $52.12
Integrated Expectations
This Lead role encompasses all core responsibilities and performance expectations of the Registered Nurse (Job 1410), in addition to the leadership and oversight duties outlined below.
Key Performance Areas
- Work in collaboration with all office departments to ensure continuity of patient care and smooth office flow.
- Staffing: Prepare schedule for clinic’s nurses and pharmacy technician(s). Works in collaboration with the CNM and/or OM to ensure coverage for patient schedules and/or staff planned/unplanned time off.
- Training: Collaborates with the CNM to plan the orientation of new nurses and pharmacy technicians; reviews and assesses the skills of new employees with the CNM to determine the need for further training.
- Forms: Responsible for the completion of incident reports and adverse event reports.
- Patient Education: Coordinates with nurses to ensure patient education is completed prior to initiation of new medication and oversees packet assembly for patient education material.
- Communication: Acts as a resource for staff regarding AON policies and procedures, collaborates with the CNM on clinical policy, procedure and regulatory changes, and communicates changes to nursing and pharmacy staff.
- Research: Understands and supports clinical trials; communicates with the Research Coordinator to ensure patient care is achieved where applicable.
- Pharmacy: Works with the purchasing department to maintain PAR levels and oversee ordering of medical and pharmaceutical supplies.
- Compliance: Adheres to all Federal, State laws and regulations pertaining to patient care, patients’ rights, safety, billing, human resources, collections, department policies, IT procedures, and Disaster Recovery Plan.
- Data Privacy: Maintains confidentiality of all patient and employee information at all times.
- Operational Flexibility: Expected to work at any AON location to meet business needs, including overtime with sufficient notice; attends CNM and RDN scheduled meetings.
- Clinical Support: Performs port flushes, injections, all types of infusions, and supports nurse triage when necessary.
- Administrative: Ensures completion of daily variance report and resolution of unsigned charges, maintains knowledge of the Nucleus medication dispensing system.
- Culture: Creates and maintains a positive, high‑quality work environment.
Collaborates With CNM Or RDN To
- Provide daily direction and communication to employees for timely, efficient, and knowledgeable performance.
- Create and maintain high‑quality work environment to motivate team performance.
- Provide continual evaluation of processes and procedures, suggest improvements, and discuss methods to enhance efficiency.
- Establish work procedures and processes that support company standards, procedures, and strategic directives.
- Provide performance feedback and coaching on a regular basis with each nurse/pharmacy technician.
- Maintain a favorable working relationship with all company employees to foster a cooperative climate and maximize morale, productivity, and effectiveness.
- Provide appropriate coaching, counseling, direction, and resolution to staff nurses when applicable; interview job applicants and provide feedback.
Position Qualifications / Requirements
- Unencumbered RN License in the state of employment or multi‑state licensure.
- Associate’s Degree or Bachelor’s Degree in nursing is required.
Certifications / Licenses
- Registered Nurse license.
- Certification of OCN required within two years of employment.
- Current CPR certification.
- Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
Previous Experience
- At least two years of experience with hematology/oncology patients in a clinic or hospital is required.
Core Capabilities
- Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision‑making, planning, time management, and organizational skills; detail oriented with independent judgment.
- Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness; ability to handle sensitive and confidential material.
- Communication Skills: Good command of the English language; effective oral, written, and presentation communication; active listening and balanced feedback.
- Customer Service & Organizational Awareness: Strong customer focus; builds an engaging culture of quality, performance effectiveness, and operational excellence through best practices, collaboration, and positive relationships.
- Self‑Management: Manages own time, conflicting priorities, stress, and professional development; self‑motivated and able to work independently.
- Multisite Flexibility: Works effectively in a fast‑paced, multi‑site environment while juggling competing priorities from diverse stakeholders.
- Leadership and Mentoring: Leads and facilitates group discussions, coaches, mentors, motivates, and engages others toward a common goal; leads projects from inception to implementation and assessment.
- Human Resources Management: Hires, coaches, supports staff development, manages resources, performance, employee relations, and supervises within established policies and legislation.
- Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook.
Travel
25%
Standard Core Workdays / Hours
Monday to Friday 8:00 AM – 5:00 PM.