Lead Recreation Fee Technician

U.S. Department of the Interior; Arizona; On-site; USD 45,000 - 59,000; Full time

Job summary

The National Park Service seeks a Lead Recreation Fee Technician at Grand Canyon National Park. You will oversee fee collection operations in the Visitor & Resources Protection area, supervising staff and ensuring accurate cash handling and reporting.

You may travel overnight up to 1 night per month and must obtain a government charge card. The position is a GS-06 with a salary range of $45,409 to $59,031 and requires U.S. citizenship with background checks.

Qualifications

• U.S. citizen or national; background investigation required.
• Ability to supervise three or more staff.
• Experience with fee collection processes preferred.

Responsibilities

• Lead and mentor staff in fee collection and cash handling.
• Audit and report fee transactions.
• Provide training on procedures and policies.

Job description

Summary

You will serve as a Lead Recreation Fee Technician with National Park Service. This position is located in the Visitor & Resources Protection section of Grand Canyon National Park. You may be required to travel overnight away from home up to 1 night per month. You must obtain a government charge card for travel purposes. GS-06 Salary: $45,409 (Step 01) to $59,031 (Step 10). First time hires to the Federal government normally start at the step 1 rate.

Major Duties

Some of the major duties you will perform include but are not limited to the following: Leads three or more full-time employees on a regular and recurring basis in which the highest subordinate grade level is GS-05. Collects a variety of fees for a National Park. Creates new accountability records for the tracking of fee collection transactions and activities. Assists higher level personnel with auditing fee collection program components/systems (e.g., cash registers, road/trail registers, honor systems, automated fee machines (AFMs)). Assists in completing audit paperwork and documenting findings. Provides on the job training, mentoring, and coaching to employees, volunteers, and/or interns in accordance with established procedures and practices. Answers questions of other employees on procedures, policies, directives, etc. and obtains needed information or decisions from supervisor on problems that come up. Reports to supervisor on performance, progress and training needs of employees, and on behavior problems.

Education

This position does not allow substituting education for experience.

Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. You may be required to work on-call, evenings, weekends, holidays, and overtime. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Evaluations

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the 'Resume' under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

• Arithmetic
• Conscientiousness
• Adaptability
• Interpersonal Skills
• Technology
• Application
• Customer Service
• Flexibility
• Integrity/Honesty
• Teamwork
• Mathematical Reasoning
• Reasoning

In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required. All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. DUE WEIGHT: Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, you must submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in your application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP). To be considered under CTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

Other Information

Additional vacancies may be filled using this job announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) If otherwise eligible and qualified, you may be offered a recruitment incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive. A continued service agreement may be required if it is determined you are eligible for a recruitment incentive. All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior. Physical Demands/Work Environment: This position requires standing for long periods of time, as well as walking, bending, and lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, or emergency response duties. This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.