Lead Recreation Attendant - $22/hour + Commissions

Aspen Meadows Resort; Aspen, Northern (CO, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Free meals per shift

Free gym usage

Employee housing

Free parking onsite

Ski pass (winter)

Job summary

Aspen Meadows Resort in Aspen, CO is seeking a Lead Recreation Attendant to oversee daily Health Club operations and serve as on-site leader during shifts. You will balance guest service with policy enforcement and support membership renewals and engagement.

The role requires a high school diploma or equivalent, 1–2 years in hospitality or guest service, and leadership experience. Eligible for full-time hours with varied shifts including weekends and holidays.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years hospitality, wellness, fitness, or guest service experience preferred.
• Leadership or supervisory experience is preferred.

Responsibilities

• Open and close Health Club per SOPs.
• Be the on-site point of contact for guests and members.
• Enforce Health Club policies (membership, waivers, guest passes).
• Conduct hourly facility walk-throughs for sanitation and presentation.
• Address guest concerns and perform service recovery.
• Prepare detailed shift reports and logs.
• Train, mentor, and coach part-time attendants.
• Ensure consistent operations across shifts (AM/PM).
• Assist onboarding and ongoing training for staff.
• Support membership renewals and convert day-passes to memberships.

Education

High school diploma or equivalent

1–2 years hospitality/guest service experience

Leadership or supervisory experience preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Recreation Attendant - $22/hour + Commissions

Full Time Regular Aspen, CO, US

POSITION OBJECTIVE

The Health Club Lead is responsible for overseeing the daily operations of the Health Club during assigned shifts, ensuring a safe, clean, and welcoming environment for all members, guests, and employees. This role serves as the on-site leader, balancing elevated guest service with consistent enforcement of policies and operational standards. The Health Club Lead also supports membership growth through renewals and guest engagement.

ESSENTIAL JOB FUNCTIONS

• Independently open and close the Health Club in accordance with established SOPs
• Serve as the primary on-site point of contact for all guests and members during assigned shifts
• Enforce all Health Club policies, including:
• Membership and access guidelines
• Liability waiver requirements
• Guest pass policies and restrictions
• Conduct hourly facility walk-throughs to ensure:
  • Equipment sanitation and cleanliness
  • Organization and presentation of all spaces
  • Replenishment of towels and amenities
• Address guest concerns and service recovery situations appropriately.
• Complete detailed and accurate shift reports and logs.
• Train, mentor, and coach part-time attendants on SOPs, guest engagement, and compliance.
• Ensure consistency of operations between shifts, maintaining alignment across AM and PM coverage.
• Support onboarding and continuous training efforts for Health Club staff.
• Proactively support membership renewals prior to expiration.
• Identify opportunities to convert day-pass users into longer-term memberships.

EDUCATION/EXPERIENCE

• High school diploma or equivalent required
• Minimum of 1–2 years of experience in hospitality, wellness, fitness, or guest service environments preferred
• Previous experience in a leadership or supervisory role preferred
• Experience with membership-based or wellness facilities is a plus

REQUIREMENTS

• Strong interpersonal and guest service skills with a professional demeanor
• Ability to confidently enforce policies while maintaining a positive guest experience
• Excellent organizational and time-management skills
• Strong attention to detail and commitment to cleanliness and presentation standards
• Ability to work independently and make sound decisions in a single-coverage environment
• Basic computer skills and ability to learn property management or membership systems
• Flexibility to work varied schedules, including weekends, holidays, and early mornings/evenings

PHYSICAL DEMANDS

• Ability to stand and walk for extended periods of time
• Ability to lift, push, or pull up to 30 pounds (towels, supplies, light equipment)
• Frequent bending, reaching, and movement throughout the facility
• Ability to perform cleaning and sanitization tasks regularly

WORK ENVIRONMENT

• Indoor wellness and fitness facility environment, including gym and locker room spaces
• Regular exposure to outdoor elements, including servicing the outdoor pool, hot tub, and sauna, requiring work outside in all weather conditions year-round (snow, cold temperatures, heat, etc.)
• Exposure to cleaning products and fitness equipment
• Moderate noise level typical of a gym or recreational setting
• Independent work environment during certain shifts with full responsibility for operations

ASPEN MEADOWS BENEFITS

• One free meal in the employee dining room per shift for all service professionals.
• Full-time and part-time service professionals are eligible for discounted rates at all Salamander properties.
• Full-time and part-time service professionals are eligible for free gym usage.
• Free onsite parking.
• Free ski pass for full-time service professionals during the winter; or ski pass bonus.
• 50% discount on food and beverage in West End Social.
• 25% discount on food and non-alcoholic beverages in Meadows Café.
• We-cycle program located on-site.
• Eligible for employee referral benefit.
• Employee housing when available, restrictions may apply.
• Discounted tennis and pickleball rates.
• Hiking trails located directly on-site

RECEIPT AND ACKNOWLEDGEMENT

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will.
• The job description provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.
• Job duties, tasks, work hours and work requirements may be changed at any time.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort.
• I have read and understand this job description:

Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment; part-time and on-call employees can qualify to participate in a 401 (k) plan after two consecutive years of working at least 500 hours or working 1000 hours in one year. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.