Lead Recovery Specialist

High Point & Affiliated Organizations; New Bedford (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability insurance (short/long-term)

Retirement plan

FSA & DCA

Paid parental leave (PFML)

Employee assistance program

Bonus & referral programs

Free classes to become a licensedCouns

CEU trainings

Free meals (where available)

Up to 3 weeks leave in first year

Job summary

SEMCOA, operating a residential program in New Bedford, MA, seeks a Lead Recovery Specialist to oversee staff training, onboarding, and daily operations in a therapeutic milieu. You will help manage safety, documentation in the EMR, and compliance with program policies.

This full-time role requires strong communication, de-escalation skills, and a solid understanding of substance use and mental health issues. Day shifts, 40 hours per week.

Qualifications

• Must always present as courteous and professional.
• Excellent verbal and written communication skills, with ability to organize ideas clearly.
• Ability to work cooperatively and collaboratively with others.
• Proficiency with basic computer skills and EMR systems.
• Understanding of substance use and mental health issues and related self-help programs.
• Knowledge of privacy regulations (HIPAA) and confidentiality rules.

Responsibilities

• Conduct staff training and orientation for Recovery Specialists.
• Assist RS Supervisor/Program Director with recruitment and onboarding of RS staff.
• Facilitate monthly RS meetings in coordination with leadership.
• Understand emergency procedures and participate in de-briefings.
• Create a professional, positive, and therapeutic milieu; act as a role model.
• Monitor residents with hourly checks and document observations for safety.
• Document compliance to wellness checks and maintain logs for reviews.
• Conduct routine room/property searches with adherence to policy and safety procedures.
• Observe and document medication self-administration by residents.
• Train new staff on medication self-administration and RS tasks.
• Attend supervision, program, and staff meetings as directed.
• Support UKG tasks as needed.
• Ensure adherence to house policies and accountability for residents.
• Maintain safety and security of all residential areas and report non-compliance.
• Process new residents, manage bed assignments, and enter data into EHR.

Skills

courteous and professional

verbal and written communication

team cooperation

learn EMR systems

de-escalation skills

HIPAA knowledge

Education

High School Diploma or GED

Tools

Electronic Medical Records

MS Word / Excel

Job description

Program & Location: Monarch House - New Bedford, MA

Education: Minimum of High School Degree or GED preferred
Pay Range: $20-$25/hr (dependent on relevant experience)
Status: Full Time, 40hrs/week
Shifts:Day shifts, schedule TBD

About Us

SEMCOA's (Southeast Massachusetts Council on Advocacy) mission is to advocate for andprovidesupport to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operatesfour emergencyassistancecongregate family shelters and additional scattered sitesthat provide supportive services to families andassistthem with securing permanent housing.SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs.Our portfolio also includes two graduate sober houses, the Family Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

Lead Recovery Specialist Residential Requirements

• Must always present as courteous and professional
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion
• Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance uses and mental health issues and/or self-help programs
• Understand and maintain appropriate boundaries and ethics
• Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
• Certification in the HPAO approved de-escalation program
• CPR Certification
• TB/Flu Assessment

Lead Recovery Specialist Residential Duties & Responsibilities

• Performs and ensures completion of staff training, orientation for Recovery Specialists on staff;
• Provides assistance to Recovery Specialist Supervisor / Program Director in all areas of recruitment and onboarding of Recovery Specialist staff, when requested
• Provides assistance to leadership in facilitating the monthly RS Meeting;
• Understanding emergency procedures and codes; participating in de-briefing meetings;
• Sets a professional, positive and therapeutic atmosphere for the milieu and acts as role model for other staff;
• Observation and accounting of patients/residents at all times insuring safety (hourly checks) as well as documentation;
• Monitoring and documenting compliance to wellness check policy with tracking log for camera review;
• Perform resident searches of rooms, property and person in a professional manner that adheres to company policy; (Include UDS, Breathalyzer, Handheld Wand, etc.)
• Observe and document resident self-administration of medication;
• Train new staff to procedures and policies related to medication self-administration and other RS tasks;
• Attend all supervision, program, and staff meetings as directed by RS Supervisor, Site Director/Program Director or the Clinical Supervisor;
• Will assist program management with UKG task, as needed;
• Ensure residents are adhering to house policies and rules and encourage resident to take accountability for their actions;
• Ensure all areas in residential home are safe and secure and immediately report areas of non-compliance to Clinical Supervisor and Program/Clinical/Administrative Director;
• Process new Residents, perform bed management, input resident data into EHR, search property and resident for contraband
• Manages and maintains all supporting documentation and reporting, including, but not limited to, Medication Logs, Temperature Logs, Visitors Log, Sign-In and Sign-Out Log, group notes and attendance sheets, and ad hoc reports as requested by Clinical Supervisor or Program Director;
• Perform other duties as assigned by the RS Supervisor, Site Director/Program Director or the Clinical Supervisor.

Lead Recovery Specialist Residential Qualifications

• Minimum of High School Degree or GED preferred
• Minimum of one year experience in leadership role, preferred
• Medical, Dental, and Vision Insurance
• Long & short-term disability
• Retirement Plan
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonus & Referral Programs
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Company paid CEU Trainings w/ Education days to complete CEU's
• Free meals at select programs (when available)
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Qualifications

Experience

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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