Lead Recovery Case Manager

BayMark Health Services; Effingham (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package: medical, dental,/401

PTO accrual

Growth opportunities

Mission-driven work

Job summary

Granite Recovery Center is seeking a Lead Recovery Case Manager to supervise the Recovery Case Management team and bridge the gap between executive staff and frontline care. This full-time role focuses on guidance, oversight, and ensuring high-quality case management practices.

Responsibilities include managing caseloads, crisis response, timely communication, and maintaining compliance. The position emphasizes leadership, collaboration, and a strong commitment to recovery goals.

Qualifications

• High School diploma or equivalent.
• 1-3 years; training or related field.
• Valid Driver’s license.
• Ability to read and interpret written information; write clearly and informatively; edit for spelling and grammar.
• Working knowledge of Microsoft Word, Excel, and Outlook.

Responsibilities

• Carry a caseload.
• Lead Recovery Case Management (RCM) team and provide leadership.
• Client coverage and crisis management.
• Excellent charting and compliance with policies in EMR.

Skills

Written communication

Verbal communication

Customer service skills

Time management

Multi-tasking

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Description

Full Time – Lead Recovery Case Manager

Lead Recovery Case Manager will provide leadership, guidance, and direction to Recovery Case Management (RCM) team. The position creates an opportunity to be unified with the RCM’s while demonstrating exemplary case management conduct. It offers to bridge the gap between executive staff and case management, allowing for improved understanding and effectiveness for the department as a whole.

Responsibilities:

• Carry a caseload
• Ability to work in a fast-paced, dynamic environment
• Ability to communicate effectively in written, electronic, and oral form
• Ability to make sound decisions and/or find alternative solutions
• Set a positive example for case management team and demonstrate leadership
• Client coverage and crisis management
• Excellent and timely Family and Referral communication
• Time management skills and the ability to work on multiple projects simultaneously
• Assist RCM’s in RCM/Buddy assignments
• Assist RCM’s in creation and management of weekly schedule
• Client intervention for behavioral issues including ASA and non-compliance
• Participate in aftercare meetings
• Assign inbound cases on assigned days
• Running point for the onsite team on weekend day
• Weather report on team to RCM’s
• Training, educating, and assisting RCM’s
• Excellent charting skills and compliance with timeframe policies in EMR
• Utilizes independent judgment and decision making on a daily basis
• Uphold the integrity of the culture of GMTC
• Other duties as assigned

Qualifications:

• High School diploma or equivalent.
• 1-3 years; training or related field.
• Valid Driver’s license
• Ability to read and interpret written information; write clearly and informatively; edit
• work for spelling and grammar. Ability to speak clearly and persuasively in positive or
• negative situations; listen and get clarification; respond well to questions;
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Extensive experience with substance use treatment
• Proven record of customer service skills
• Strategic thinker with effective planning skills
• Exhibits a supportive and collaborative leadership style
• Exceptional written, verbal and listening skills
• Demonstrated skills in problem solving, making sound decisions, completing tasks in a
• timely manner, delegating, and following up on tasks
• Models' professionalism, collaborative efforts, and teamwork.
• Exhibits good time management skills
• Flexibility to work evenings and weekends as position and events require
• Demonstrated relationship building and organization skills
• Ability to multi-task and ensure expectations are consistently exceeded; ability to build
• and maintain timelines, budgets, and deliverables in a fast-paced environment.
• Satisfactory references from employers and/or professional peers.
• Satisfactory criminal background check and motor vehicle report
• Satisfactory drug screen

Benefits:

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

Granite Recovery Center is committed to helping people achieve lasting sobriety through comprehensive care and compassionate support. Founded by and staffed with individuals in recovery themselves, we treat residents with the respect and dignity they deserve.

Granite Recovery Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.