Lead Receiver

Roche Bros. Supermarkets; West Acton (MA); On-site; USD 27,000 - 35,000; Full time

Job summary

Roche Bros. Supermarkets is seeking a Lead Receiver to maintain an efficient receiving process across store departments. You will supervise a team of receivers, ensure accurate invoicing and transfers, and uphold food safety and quality standards.

The role reports to the store manager and collaborates with department managers to meet specifications and resolve discrepancies. Key duties include maintaining detailed records, enforcing receiving hours, and organizing backroom areas while overseeing

Qualifications

• Minimum 2 years in a receiving or related role; grocery or retail experience preferred.
• Familiarity with Direct Store Delivery (DSD) systems, food safety standards, and general merchandise handling.
• Strong organizational and leadership abilities, attention to detail, and effective communication skills.

Responsibilities

• Oversee receiving operations with standardized procedures for perishable and non-perishable items.
• Supervise support receivers, assign tasks, and ensure proper training.
• Manage daily processing and submission of invoices and store-to-store transfers; ensure credits for damages and returns.
• Maintain accountability through reporting to the store manager and collaboration with department managers.
• Conduct random quality checks and weight verifications; record temperature logs for food safety compliance.
• Organize backroom areas and enforce receiving hours; oversee security of receiving area.
• Oversee centralized receiving for groceries, dairy, frozen, GM, HBC, and designated perishables; ensure accurate receiving and stocking.
• Maintain detailed records of receiving activities, including counts, inspections, temperature and weight logs.

Skills

Leadership

Organizational skills

Communication

Job description

Overview

The Lead Receiver at Roche Bros / Brothers Marketplace plays a crucial role in maintaining an efficient, organized, and accountable receiving process across all store departments. This position ensures all deliveries are accurately checked, recorded, and processed while maintaining food safety and quality standards. Reporting directly to the store manager, the Lead Receiver leads a team of receivers, oversees receiving procedures, and collaborates with department managers to uphold operational excellence.

Minimum Qualifications

• Experience: Minimum 2 years in a receiving or related role; grocery or retail experience preferred.
• Skills: Strong organizational and leadership abilities, attention to detail, and effective communication skills.
• Knowledge: Familiarity with Direct Store Delivery (DSD) systems, food safety standards, and general merchandise handling.
• Physical Requirements: Ability to lift and move heavy items, stand for long periods, and work in varying environments, including refrigerated areas.

Responsibilities

Oversee Receiving Operations

• Lead all aspects of the receiving process, ensuring standardized procedures for all perishable and non-perishable items.
• Supervise support receivers, assign tasks based on store needs, and ensure proper training.

Ensure Timely and Accurate Invoicing

• Manage daily processing and submission of invoices to minimize delays and errors.
• Manage daily processing and submissions of store to store transfers.
• Ensure proper credits are received for damages, shortages, and returns.

Maintain Accountability and Reporting

• Report directly to the store manager for centralized communication and accountability.
• Collaborate with department managers to confirm that received items meet specifications and resolve discrepancies.

Quality and Food Safety Assurance

• Conduct random quality checks and weight verifications for high-value items, including meat and seafood.
• Record temperature logs to meet food safety compliance for all perishable products.

Organize and Secure Backroom Areas

• Enforce strict receiving hours to maintain a clean and orderly backroom.
• Implement and oversee security measures to control access to the receiving area.

Centralized Receiving for Store Consistency

• Oversee deliveries for grocery, dairy, frozen, GM, HBC, and designated perishable items.
• Work with department managers to gain familiarity with products, ensuring accurate receiving and stocking.

Record-Keeping and Documentation

• Maintain detailed records of all receiving activities, including product counts, quality inspections, and temperature and weight logs.
• Ensure proper filing of paperwork such as invoices and delivery logs for audit and inventory purposes.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.

1-33% (O) Occasionally

Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, feeling, crawling, and talking.

34-66% (F) Frequently

Standing on tile or concrete, reaching at waist or overhead, seeing and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slippery or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck and hazardous equipment (mechanical moving parts).

34-66% (F) Frequently

Machines, tools, and equipment utilized:

Pallets, pallet jacks, power jack, u-boats, two wheeler dolly, pricing gun, case cutter, trash compactor, baler, elevators, computer, ordering machines, display dividers, approved cleaning supplies.

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet/humid environments.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.