Lead Receiver

Roche Bros. Supermarkets; Acton (MA); On-site; USD 27,000 - 35,000; Full time

Job summary

Roche Bros. Supermarkets is seeking a Lead Receiver in Acton, MA to oversee the receiving process across all departments and lead a team of receivers.

You will ensure accurate processing, proper invoicing, and adherence to food safety standards in a fast-paced grocery environment. The role reports to the store manager and collaborates with department managers to maintain store-wide receiving accuracy and product quality.

Qualifications

• Minimum 2 years in a receiving or related role; grocery/retail experience preferred.
• Strong organizational and leadership abilities, attention to detail, and effective communication skills.
• Familiarity with Direct Store Delivery (DSD) systems, food safety standards, and general merchandise handling.

Responsibilities

• Oversee all receiving operations and train support receivers.
• Manage daily invoicing and store-to-store transfer submissions.
• Ensure items meet specifications and resolve discrepancies with managers.
• Record temperature logs and perform random quality checks for perishables.
• Organize backroom areas, enforce receiving hours, and secure access.
• Maintain detailed receiving records for audits and inventory.

Skills

Organizational skills

Leadership

Attention to detail

Communication

Tools

DSD systems

Job description

Overview

The Lead Receiver at Roche Bros / Brothers Marketplace plays a crucial role in maintaining an efficient, organized, and accountable receiving process across all store departments. This position ensures all deliveries are accurately checked, recorded, and processed while maintaining food safety and quality standards. Reporting directly to the store manager, the Lead Receiver leads a team of receivers, oversees receiving procedures, and collaborates with department managers to uphold operational excellence.

Minimum Qualifications

• Experience: Minimum 2 years in a receiving or related role; grocery or retail experience preferred.
• Skills: Strong organizational and leadership abilities, attention to detail, and effective communication skills.
• Knowledge: Familiarity with Direct Store Delivery (DSD) systems, food safety standards, and general merchandise handling.
• Physical Requirements: Ability to lift and move heavy items, stand for long periods, and work in varying environments, including refrigerated areas.

Responsibilities

Oversee Receiving Operations

• Lead all aspects of the receiving process, ensuring standardized procedures for all perishable and non-perishable items.
• Supervise support receivers, assign tasks based on store needs, and ensure proper training.

Ensure Timely and Accurate Invoicing

• Manage daily processing and submission of invoices to minimize delays and errors.
• Manage daily processing and submissions of store to store transfers.
• Ensure proper credits are received for damages, shortages, and returns.

Maintain Accountability and Reporting

• Report directly to the store manager for centralized communication and accountability.
• Collaborate with department managers to confirm that received items meet specifications and resolve discrepancies.

Quality and Food Safety Assurance

• Conduct random quality checks and weight verifications for high-value items, including meat and seafood.
• Record temperature logs to meet food safety compliance for all perishable products.

Organize and Secure Backroom Areas

• Enforce strict receiving hours to maintain a clean and orderly backroom.
• Implement and oversee security measures to control access to the receiving area.

Centralized Receiving for Store Consistency

• Oversee deliveries for grocery, dairy, frozen, GM, HBC, and designated perishable items.
• Work with department managers to gain familiarity with products, ensuring accurate receiving and stocking.

Record-Keeping and Documentation

• Maintain detailed records of all receiving activities, including product counts, quality inspections, and temperature and weight logs.
• Ensure proper filing of paperwork such as invoices and delivery logs for audit and inventory purposes.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.

1-33% (O) Occasionally

Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, feeling, crawling, and talking.

34-66% (F) Frequently

Standing on tile or concrete, reaching at waist or overhead, seeing and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slippery or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck and hazardous equipment (mechanical moving parts).

34-66% (F) Frequently

Machines, tools, and equipment utilized:

Pallets, pallet jacks, power jack, u-boats, two wheeler dolly, pricing gun, case cutter, trash compactor, baler, elevators, computer, ordering machines, display dividers, approved cleaning supplies.

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet/humid environments.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.