Lead Quality Assurance

North Sky Communications; Fortuna (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

401(k) with Company Match

Education Reimbursement

Job summary

North Sky Communications is seeking a Lead Quality Assurance in Fortuna, California, to oversee quality assurance processes in telecom construction. You'll ensure high standards through inspections, collaborate with teams, and resolve quality issues, enhancing project compliance.

With an associate's degree and 3-5 years of experience in utility construction, you'll lead quality control efforts and document inspections. The position offers a competitive salary range of $70,000 - $80,000 and numerous benefits including insurance and education reimbursement.

Qualifications

• 3-5 years of work experience with a focus on quality work.
• Ability to read and understand contract language and unit descriptions.
• Proficient use of computer hardware and software.

Responsibilities

• Oversee quality assurance processes and lead quality control efforts.
• Conduct regular field inspections and audits of construction activities.
• Serve as primary contact for quality-related client matters.

Skills

Fiber optic construction practices

Effective communication

Quality control processes

Team orientation

Education

Associate's degree in utility construction-related program

Tools

Google-based applications

Job description

At North Sky Communications, as a Lead Quality Assurance, you’ll oversee and lead quality assurance processes, ensuring that construction and installation work meets high standards. You'll develop and implement strategies, resolve issues, and collaborate with teams to enhance quality and maintain compliance throughout projects. Travel is expected.

The project for this position is based in Rio Dell, CA.

Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) with Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more

What You’ll Do

• Develop, maintain, and implement a comprehensive Quality Control Plan (QCP) tailored to telecom/utility construction, including three-phase QC processes (preparatory, initial, and follow‑up inspections).
• Conduct regular field inspections, audits, and surveillance of ongoing construction activities (trenching, directional boring, pole line construction, fiber placement/splicing, conduit installation, restoration) to verify compliance with client standards, drawings, specifications, and codes.
• Serve as the primary point of contact for quality‑related matters with clients, including participation in project meetings, submission of QC reports, and resolution of non‑conformance issues.
• Identify, document, and track quality deficiencies or non‑compliance; lead root cause analysis and implementation of corrective/preventive actions to prevent recurrence.
• Lead QC inspectors, field supervisors, and crews on quality standards, inspection techniques, documentation requirements, and client‑specific expectations.
• Ensure proper material testing, submittal reviews, and acceptance of workmanship (e.g., fiber optic testing with OTDR, splice loss verification, backfill/compaction testing).
• Oversee documentation and record‑keeping, including daily QC reports, inspection logs, as‑builts, test results, and punch lists for handover and closeout.
• Drive continuous improvement by analyzing quality metrics (KPIs such as defect rates, rework costs, inspection pass rates) and recommending process enhancements.
• Collaborate with project managers, superintendents, safety teams, and subcontractors to integrate quality into planning, scheduling, and execution.
• Maintain up‑to‑date knowledge of evolving client requirements, industry standards, and regulatory changes affecting telecom/utility construction.
• Lead Quality Control Technicians to ensure we have boots on the ground to support, train, and inspect our front line employees.

What You’ll Need

• Associate’s degree in a utility construction‑related program and 3‑5 years of related work experience with a focus on quality work and contractual adherence, or a combination of education and experience.
• Strong knowledge of fiber optic construction practices, including underground/aerial installation, splicing, testing, conduit systems, pole attachments, and restoration.
• Ability to read and understand written and verbal instructions, correspondence and memos including contract language and unit descriptions.
• Effective and respectful written and verbal communication with all applicable stakeholders, both internal and external, at all levels of the organization.
• Team oriented, keeping the organizational needs at the forefront.
• Proficient use of computer hardware and software including Internet software and databases; familiarity with Google‑based applications is preferred.
• Understanding and use of general arithmetic such as addition, subtraction, multiplication, division, units of measure and weight using whole numbers, fractions and decimals.
• Ability to work flexible hours including overtime and weekends as needed.
• Valid driver’s license with a favorable driving record required.

Physical Abilities & Exposures

• Routinely: work alone in remote locations, operate vehicle, squeeze, bend, stoop, stand, walk, climb stairs, use keyboard and mouse.
• Occasionally: work at heights, use ladder, lift greater than 55 pounds.

The wage range for Lead Quality Assurance is $70,000.00 - $80,000.00.

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands‑on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety‑first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together.

Our company is an equal‑opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.