Lead, Quality Assurance

JumpMind; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

JumpMind in Columbus, Ohio is seeking a Lead, Quality Assurance to drive quality across the software development lifecycle. You will lead testing initiatives, define standards, and ensure product release readiness through hands‑on and strategic leadership.

The role requires strong communication, risk analysis, and experience building automated testing frameworks, plus mentoring engineers and coordinating QA across teams to deliver robust software.

Qualifications

• : Extensive software QA experience with leadership or mentorship.
• : Strong knowledge of QA methodologies, tools, and best practices.
• : Hands-on experience building and maintaining automated testing frameworks.
• : Excellent verbal and written communication for technical and non-technical audiences.
• : Strong analytical, problem-solving, and logical reasoning abilities.
• : Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Drive the overall quality discipline across engineering teams
• Develop and enforce standards to determine product quality and release readiness
• Identify, track, and report on key quality KPIs to inform decision-making
• Perform and document thorough risk analyses throughout the development process
• Create robust, comprehensive test plans aligned with product and release goals
• Perform manual and automated testing, tracking and communicating progress and results
• Review user interfaces for consistency, usability, and functionality
• Maintain an effective test case bank by documenting, organizing, and regularly updating test cases

Skills

QA leadership

QA methodologies

Automated testing

Manual testing

Test planning

Communication

Risk analysis

Release readiness

Tools

Automation tools

Job description

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Lead, Quality Assurance

Full Time Columbus, OH, US

Position Overview

The Lead, Quality Assurance is responsible for driving quality across all phases of the software development lifecycle. This role requires a strong blend of technical expertise, leadership, and communication skills to champion quality standards, lead testing initiatives, and ensure product release readiness. The ideal candidate is a strategic thinker and hands‑on practitioner who can balance innovation with process rigor.

Core Responsibilities

Quality Leadership

• Drive the overall quality discipline across engineering teams
• Develop and enforce standards and procedures to determine product quality and release readiness
• Identify, track, and report on key quality KPIs to inform decision‑making and continuous improvement
• Perform and document thorough risk analyses throughout the development process
• Create robust, comprehensive test plans aligned with product and release goals
• Perform manual and automated testing, tracking and communicating progress and results to stakeholders
• Review user interfaces for consistency, usability, and functionality
• Maintain an effective test case bank by documenting, organizing, and regularly updating test cases

Tooling & Automation

• Lead the evaluation, implementation, and ongoing improvement of testing tools and technologies
• Establish and maintain the automated testing framework
• Develop and maintain automated tests to maximize coverage and efficiency
• Drive innovation to streamline and modernize overall testing processes

Required Skills & Qualifications

• Proven experience in software quality assurance, with demonstrated leadership or mentorship experience
• Strong knowledge of QA methodologies, tools, and best practices
• Hands‑on experience building and maintaining automated testing frameworks
• Excellent verbal and written communication skills, with the ability to present quality metrics clearly to technical and non‑technical audiences
• Strong analytical, problem‑solving, and logical reasoning abilities
• Ability to manage multiple priorities in a fast‑paced development environment