Lead QA Manager: Maintenance & Engineering Audits

Alaska Airlines, Inc.; SeaTac (WA); On-site; USD 120,000 - 181,000; Full time

Benefits offered by this job

Free stand-by travel privileges

Comprehensive benefits

401k match

Job summary

Alaska Airlines is seeking a Manager Quality Assurance (QA) for Maintenance & Engineering to lead the audit program, drive compliance, and enhance safety standards across the organization. You will guide a team, set priorities, and partner with leadership to strengthen processes and mitigate risks.

The role requires extensive auditing experience, leadership skills, and a strong focus on safety, with interaction across CAMP, SMS, and regulatory bodies to uphold rigorous QA practices.

Qualifications

• 5 years of experience in operational process auditing, or equivalent in maintenance leadership.
• 2 years of leadership experience.
• Bachelor’s degree, with a focus in a discipline related to this role, or an additional two years of relevant training/experience in lieu of this degree.
• Strong analytical skills, process-driven, and a strong safety advocate.
• Excellent communication (e.g., verbal, written, and listening) and interpersonal skills.
• Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
• High school diploma or equivalent.
• Must be authorized to work in the U.S.

Responsibilities

• Lead auditors while managing time and budget to ensure quality and auditee satisfaction.
• Ensure QA activities support CAMP, Engineering process oversight, and SMS.
• Assign QA resources to cover all auditing requirements and third‑party maintenance.
• Collaborate with the Director QA to plan risk-based audit coverage and strategy.
• Communicate audit findings to senior leadership and coordinate with FAA and CMA when needed.
• Prepare formal written reports supported by evidence and ensure corrective actions are tracked.
• Support DAG and SRB with summaries of audit results and trends.
• Liaise with FAA on MPL issues and CFAR 121.368(h).
• Develop risk-based tools to strengthen processes and controls.
• Develop team through performance management and coaching.

Skills

Leadership

Analytical skills

Communication

Safety advocate

Microsoft Office

Education

Bachelor’s degree

Job description

Alaska Airlines is seeking a Manager Quality Assurance (QA) for Maintenance & Engineering to lead the audit program, drive compliance, and enhance safety standards across the organization. You will guide a team, set priorities, and partner with leadership to strengthen processes and mitigate risks.

The role requires extensive auditing experience, leadership skills, and a strong focus on safety, with interaction across CAMP, SMS, and regulatory bodies to uphold rigorous QA practices.