Lead QA Engineer, Enterprise Platform
Keeper Security, Inc.
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Job summary
Keeper Security, Inc. is seeking a Lead QA Engineer for the Self-Managed Keeper (SMK) deployment. The role is remote with a potential hybrid option for certain regions.
You will own test strategy, lead cross-functional testing across KeeperApp, Vault, Admin Console and PAM routing, and drive automated testing and CI/CD collaboration to ensure secure, reliable deployment in diverse environments. Ideal candidates have 7+ years in QA leadership, strong hands-on testing across enterprise software,
Qualifications
- 7+ years of QA or QA leadership experience.
- Experience testing enterprise software and security-sensitive apps.
- Strong networking, TLS/PKI fundamentals.
- Hands-on with Docker and Kubernetes.
- Experience testing modern web front ends (React/TypeScript).
- Browser automation with Playwright/Selenium/Cypress.
- Experience with Jira/TestRail and Agile teams.
- Able to use AI-assisted tools to aid QA.
- Bachelor's degree in CS/Engineering or equivalent.
- U.S. Person due to GovCloud involvement.
Responsibilities
- Own end-to-end SMK test strategy for KeeperApp, Vault, Admin Console and PAM routing.
- Lead functional, integration, regression, system testing across SMK.
- Expand automated test coverage across web apps with Playwright.
- Collaborate with DevOps for CI/CD pipelines and preflight checks.
- Reproduce and document defects with clear steps and logs.
- Mentor and lead QA engineers on the team.
- Plan sprints and participate in release validation.
- Use AI tools to assist test design and debugging.
Skills
Education
Tools
Job description
Keeper Security is hiring a Lead QA Engineer to join our Keeper Connection Manager team and help ensure the quality, reliability and security of our secure remote access capabilities. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver secure, reliable remote access experiences for enterprise customers worldwide.
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
As the Lead QA Engineer for Self-Managed Keeper (SMK), you will lead testing for Keeper’s customer-installable deployment, which includes KeeperApp, Vault, Admin Console and the PAM routing stack. You’ll validate installation, upgrades, integrations and secure remote access workflows across enterprise environments, including on-premises and air-gapped deployments. This role is highly hands-on and technical, with a focus on functional, integration, regression and system-level testing. You’ll work closely with Software Engineering, DevOps and Product teams to identify defects, expand automated test coverage and ensure SMK remains secure, reliable and performant across complex deployment scenarios.
- Own and continuously evolve the end-to-end test strategy for Self-Managed Keeper (SMK), Keeper’s self-
- contained, customer-installable deployment of KeeperApp, Vault, Admin Console and the PAM routing stack
- Design and execute test plans covering install, backup/restore, and cross-version upgrade/migration
- workflows, ensuring customer data and configuration integrity across releases
- Lead functional, integration, regression, system and exploratory testing across SMK components, including
- licensing enforcement, TLS/certificate management, and mail/SIEM/audit integrations
- Validate secure remote access workflows — PAM Connections, Tunnels and Remote Browser Isolation —including authentication, authorization, session recording/playback, encrypted communication and role-based access controls
- Drive and expand automated test coverage for the Vault and Admin Console web applications, partnering with front-end engineering on browser-based (Playwright) test suites
- Build, maintain and mentor the team on the shared test harness and the CI gating strategy that runs it
- Partner with DevOps/Release engineering on CI/CD pipelines, container image and bundle builds, and multi-distro host preflight checks
- Test SMK behavior across different operating systems, network conditions, and enterprise/air-gapped environments
- Reproduce, document and track defects with clear technical detail, logs and steps to reproduce across containerized, multi-service deployments
- Work closely with Engineering to troubleshoot complex issues involving networking, connectivity, container orchestration, performance and system behavior
- Lead sprint planning, requirement reviews and release validation activities, and provide technical QA
- mentorship to other QA engineers
- Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, troubleshooting,defect analysis and documentation
- 7+ years of experience in software quality assurance, QA engineering, or a related testing role, including prior experience leading QA efforts or mentoring other engineers
- Experience testing complex enterprise software, infrastructure products, or security-sensitive applications
- Strong understanding of networking concepts, client-server communication, and TLS/PKI fundamentals
- Hands-on experience with Docker and Docker Compose, and working knowledge of Kubernetes or similar container orchestration platforms
- Experience testing modern web front ends (e.g., React/TypeScript single-page applications), including cross-
- browser functional testing and browser automation frameworks such as Playwright, Selenium, or Cypress
- Experience with functional, integration, regression and system-level testing
- Strong troubleshooting skills, including the ability to analyze logs across multi-service/containerized deployments, reproduce complex defects and isolate root causes
- Experience testing across Windows, Linux and/or macOS environments
- Familiarity with cloud environments, virtualization and DevOps workflows (CI/CD pipelines, shell scripting, build tooling)
- Experience working with APIs, databases or backend services as part of end-to-end testing
- Strong understanding of authentication, authorization and secure access concepts
- Experience using defect tracking and test management tools such as Jira, TestRail or similar
- Ability to work closely with Engineering, DevOps and Product teams in an Agile development environment,and to lead cross-functional test planning
- Ability and willingness to use AI-assisted tools effectively to improve test development, analysis,troubleshooting and documentation
- Bachelor’s degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience
- Due to this role’s involvement in GovCloud, qualified candidates must be a U.S. Person, defined as a U.S.citizen or lawful permanent resident
- Experience testing privileged access management, secure remote access, or cybersecurity products
- Experience testing air-gapped, on-premises, or disconnected (no-internet) software deployments
- Familiarity with automated testing or scripting using Python, JavaScript, Go, or similar languages
- Experience with Kubernetes, Helm, ECS, or container orchestration at scale
- Experience testing enterprise deployments involving proxies, firewalls, VPNs or restricted networks
- Experience designing or extending shared test harnesses/frameworks and defining test-coverage strategy
- Experience testing SIEM integrations, audit logging, or SMTP/email delivery pipelines
- Familiarity with Apache Guacamole, remote session recording/playback, or Remote Browser Isolation technologies
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
- Data We Collect
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
- Interview notes, assessments, communications
- Scheduling information
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
- How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
- Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
- Who We Share Information With
- HR, hiring managers, interviewers*, IT support for system administration
- Note - diversity and equal opportunity data is not shared with hiring managers.
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractively bound to protect your personal data with adequate safeguards in place.
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
We keep your data for 24 months from your last application activity, then delete or anonymize it.
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
Keeper does not make hiring decisions using solely automated processing.
- Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
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