Lead Public Safety Dispatcher.

Obsolete Site; Wainwright (AK); On-site; USD 59,000 - 76,000; Full time

Job summary

Obsolete Site in Alaska seeks an Emergency Dispatch Specialist to evaluate calls and coordinate appropriate responses for police, fire, and medical units. You will provide EMS dispatch assistance and monitor unit status to ensure effective coverage.

The role requires obtaining CPR, DoD Telecommunicator I/II, Hazmat Awareness, APSIN Full User, and EMS certifications, with TDY travel up to 10% and shift flexibility in a high‑stress environment.

Qualifications

• Experience providing emergency response dispatching to the public by answering 911 calls and coordinating units.
• Ability to obtain and maintain required DoD certifications and clearances.
• Willingness to work in a high-stress environment and undergo background checks.

Responsibilities

• Receive and evaluate emergency calls; determine call nature and required response.
• Provide EMS dispatch assistance using the local emergency system.
• Monitor status of police, fire and medical units to ensure appropriate response.
• Align team activities with the organization’s mission and values.

Skills

Emergency Dispatch

CPR Certification

Telecommunicator I/II

Hazmat Awareness

APSIN Access

Job description

Duties

• Responsible for the receipt and effective evaluation of emergency calls; determining nature of call; prioritizing emergency and non-emergency calls; identify the level of response necessary to provide additional information to the responding units.
• Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority emergency medical dispatch system.
• Monitors status and availability of police, fire and medical units to assure an appropriate response is made.
• Ensures that the organization’s strategic plan, mission, vision and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans and work products and services.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time. The work is performed in a highly stressful, restricted office environment.
• Must be able to obtain and maintain (within 1 year of employment) certification in CPR; DoD Telecommunicator I/II; DoD HAZMAT Awareness; APSIN (Alaska Public Safety Information Network) Full User; and Emergency Medical Dispatch certifications.
• Temporary duty (TDY) travel is required up to 10% of the time.
• Must be able to work shifts, overtime, weekends, or holidays as required.
• This is a drug testing designated position. Must successfully complete a pre-appointment drug test, annually and/or randomly thereafter.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See

• Current Department of Army Civilian Employees
• Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Non-Appropriated Fund Instrumentality (NAFI)
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.

Specialized Experience

One year of specialized experience which includes providing emergency response dispatching of police, fire, and/or medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07).

Time in Grade Requirement

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted. Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
• This is a(n) Transportation Management Career Field position.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• Payment of Permanent Change of Station (PCS) costs is not authorized.
• A Recruitment or Relocation Incentive is not authorized.
• Further certification from this announcement may take place up to 90 days beyond the closing date of this announcement.
• Since Alaska is considered a non-foreign overseas location, statutory return rights for current DoD employees are applicable in many circumstances.
• Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• Applicants must comply with the Exceptional Family Member Program (EFMP) requirements as outlined in the DoD Instruction 1315.19. For more information on EFMP, please visit the following link:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.