Lead PT Aide & Clinic Training Lead

ATI Health; Joliet (IL); On-site; USD 24,108 - 33,861; Full time

Job summary

A healthcare provider is seeking a Lead Operations Support Specialist in Joliet, IL. This role involves onboarding and mentoring operations support specialists, providing training on patient care, and collaborating with clinic directors. The ideal candidate will have at least 2 years of experience in a healthcare setting and a high school diploma or GED. Strong communication and problem-solving skills are essential. This position offers a full-time, hourly wage ranging from $17.50 to $24.58.

Qualifications

• Minimum 2 years as a PT Aide, technician, or in administrative healthcare.
• Experience in sports performance/training is a plus.

Responsibilities

• Train new OSSs on patient care support functions.
• Mentor OSSs and provide support for patient processes.
• Collaborate with Clinic Directors for staffing assignments.
• Perform OSS duties when necessary.
• Assist in district or regional projects.

Skills

Proficient in exercise form/instruction

Proficient in patient scheduling

Proficient in patient intake

Strong customer service skills

Strong communication skills

Emerging problem-solving capabilities

Ability to assist patients with insurance questions

Adaptable and agile

Education

High school diploma or GED

Associate’s degree in Health care or core sciences

Job description

A healthcare provider is seeking a Lead Operations Support Specialist in Joliet, IL. This role involves onboarding and mentoring operations support specialists, providing training on patient care, and collaborating with clinic directors. The ideal candidate will have at least 2 years of experience in a healthcare setting and a high school diploma or GED. Strong communication and problem-solving skills are essential. This position offers a full-time, hourly wage ranging from $17.50 to $24.58.