Lead Program Manager, Technology

United States Digital Space LLC; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

Justworkers seeks a results-driven Lead Program Manager to accelerate strategic initiatives across our Technology portfolio. You will partner with Product, Design, Engineering, Data, and Operations to drive high-impact programs and ensure alignment with company goals.

You will build frameworks, govern execution, and coach teams to improve delivery, transparency, and efficiency while navigating multiple stakeholders and tight deadlines in a fast-paced environment.

Qualifications

• Leads initiatives with solid strategy and cross-functional impact.
• Bridges product, design, engineering, data, and operations to accelerate delivery.
• Develops repeatable program management frameworks and governance.
• Coaches teams on stakeholder alignment, risk, and change management.

Responsibilities

• Partner with Technology and Business leaders to identify high-priority initiatives.
• Lead discovery to determine need for dedicated PM, lightweight structures, or alternative models.
• Establish program foundations: governance, rhythms, alignment metrics, and execution frameworks.
• Serve as senior PM across portfolio to accelerate progress and unblock delivery.
• Lead multiple concurrent programs across Product, Engineering, Design, Data, Operations.
• Assess program health, risks, dependencies, and opportunities for improvement.
• Design and implement repeatable PM standards and operating mechanisms.
• Coach PMs and leaders on governance, risk, and organizational change.
• Partner with PM leadership to evolve portfolio practices and staffing models.
• Facilitate executive decision-making by synthesizing complex information and tradeoffs.
• Drive turnaround efforts by clarifying ownership and resetting plans.
• Identify opportunities to improve organizational effectiveness via automation and scalable systems.
• Build reusable playbooks, templates, frameworks, and knowledge assets.

Skills

Strategic mindset

Customer focus

Teamwork and communication

Nimble learning

Results-driven

Detail-oriented

Ethical practice

Clear communication

Analytical

Good judgment

Job description

Who We Are

At the company, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at the company. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

About the Team / Technology Strategy & Operations

Our Program Management function plays a vital role in keeping the company' Technology Division - comprising Product, Design, Engineering, and Data - focused and connected. We connect dots and break silos across teams by maintaining an effective operating cadence, managing strategic initiatives, and leading special projects that help translate strategy into execution.

Who You Are

You’re excited by the idea of leading initiatives across the organization and driving impact. Everything you deliver is backed by a solid strategy. You maintain confidence throughout all your projects and are committed to getting things done.

As a Lead Program Manager within the Technology team, you will work closely with Product, Design, Engineering, Data, and Operations to accelerate the delivery of high-impact initiatives that are critical to driving our strategy and alignment with company goals. You will drive product initiatives forward that have multiple stakeholders, competing deadlines, and many moving parts. In this role, you’ll act as a bridge between functions and teams, developing frameworks that streamline program execution, optimize resource allocation, and drive accountability across initiatives across multiple product domains.

Your Success ProfileWhat You Will Work On

• Partner with Technology and Business leaders to identify, assess, and shape high-priority initiatives before formal program investment decisions are made.

• Lead discovery efforts to determine whether emerging initiatives require dedicated program management support, lightweight operating structures, or alternative execution models.

• Establish program foundations for newly formed initiatives, including governance structures, operating rhythms, stakeholder alignment models, success metrics, and execution frameworks.

• Serve as a senior program leadership resource across the Technology portfolio, deploying into high-priority, high-risk, or complex initiatives to accelerate progress, stabilize execution, or unblock delivery.

• Lead multiple concurrent programs and advisory engagements spanning Product, Engineering, Design, Data, Operations, and other cross-functional business teams.

• Assess program health across the portfolio, identifying systemic risks, execution gaps, organizational dependencies, and opportunities to improve outcomes.

• Design and implement repeatable program management standards, frameworks, and operating mechanisms that improve execution quality across the organization.

• Coach program managers and cross-functional leaders on program management practices, stakeholder alignment, governance design, risk management, and organizational change.

• Partner with Program Management leadership to evolve portfolio management practices, resource planning approaches, staffing models, and program intake processes.

• Facilitate executive-level decision-making by synthesizing complex information, framing tradeoffs, and providing recommendations on prioritization, sequencing, and investment.

• Drive turnaround efforts for programs requiring intervention, including clarifying ownership, resetting plans, rebuilding stakeholder alignment, and restoring execution momentum.

• Identify opportunities to improve organizational effectiveness through better operating models, scalable mechanisms, automation, AI-enabled workflows, and durable systems.

• Build reusable playbooks, templates, frameworks, and knowledge assets that raise the effectiveness of the broader Program Management function.

How You Will Do Your Work

As a Lead Program Manager, *how* results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Customer focus - builds strong customer relationships and delivers customer-centric solutions.

• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

• Results-driven - consistently achieves results, even under difficult circumstances.

• Strategic mindset - anticipates future trends and implications accurately; articulates credible pictures and visions of possibilities that will create sustainable value.

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

• Ethical practice - the ability to integrate core values, integrity, and accountability throughout all organizational and business practices.

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding.

• Analytical - uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

• Integrity