Lead Program Manager, Global SMB Sales Enablement

Pinterest; United States; Hybrid; USD 114,000 - 236,000; Full time

Job summary

Pinterest is seeking a Lead Global Program Manager for Sales Enablement within the SMB & Channel sales team to shape programs, systems, and rhythms that help our global SMB sales teams succeed.

You will own onboarding, learning, certifications, and content governance, partnering with Sales leadership, Product Marketing, QA, and regional teams to translate priorities into scalable enablement programs, leveraging AI to improve how sellers learn and perform.

Qualifications

• Bachelor's degree in related field or relevant experience.
• 7+ years of experience in sales enablement, revenue operations, sales strategy, learning and development, program management, or a related go-to-market function.
• Demonstrated ownership of complex, multi-region programs from strategy and planning through launch, measurement, and iteration.
• Strong understanding of sales motions, sales methodologies, and the distinct needs of customer-facing sales roles.
• Proven ability to influence senior, cross-functional, and external stakeholders without direct authority.
• Experience managing outsourced or vendor-delivered programs, including performance expectations, governance, and accountability.
• Excellent written, verbal, and presentation communication skills.
• Strong organizational skills, attention to detail, and comfort managing multiple priorities in an evolving environment.
• Experience with enablement, CRM, content, and analytics platforms such as LMS tools, Highspot, Salesforce, Gong, Tableau, or similar.
• Practical experience using AI or automation to improve workflows, learning experiences, content development, or performance insights, with sound judgment around quality and responsible use.

Responsibilities

• Own the global SMB sales enablement strategy and roadmap, including onboarding, certifications, continuous learning, content governance, and sales-motion readiness.
• Translate global sales priorities, product launches, and go-to-market motions into role-based enablement plans for sales development, partner management, account management, and agency teams.
• Design scalable learning experiences across live training, e-learning, workshops, certifications, job aids, manager coaching, and self-serve resources.
• Lead global onboarding and ramp programs, ensuring new sellers receive consistent, role-relevant preparation while allowing for necessary regional adaptations.
• Partner with Product Marketing, Sales, QA, Scaled Performance, Sales Operations, and regional teams to identify seller skill gaps and prioritize the highest-impact interventions.
• Establish and run operating mechanisms for the function, including quarterly roadmaps, training calendars, KPI reviews, executive updates, cross-functional forums, and communications.
• Lead and influence external enablement partners and regional training teams; set expectations, monitor program health, remove blockers, and drive accountability to service levels and outcomes.

Skills

Sales enablement

Program management

Cross-functional collaboration

Stakeholder influence

Data-driven decision making

CRM/Analytics tools

Communication skills

Education

Bachelor's degree

Tools

Salesforce

Tableau

Gong

Highspot

LMS tools

Job description

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

This is a high-impact role that sits within the Program Management team in the SMB & Channel sales team. As a Lead Global Program Manager for Sales Enablement, you will shape the programs, systems, and operating rhythms that help our global SMB sales teams build the knowledge, confidence, and tools to succeed.

You will own the end-to-end enablement experience across onboarding, continuous learning, certifications, and global sales-motion readiness. You will partner closely with Sales leadership, Product Marketing, Sales Strategy & Operations, Quality Assurance, regional program managers, and external delivery partners to translate business priorities into scalable, measurable enablement programs.

The ideal candidate combines sales or go-to-market fluency with exceptional program management, strong cross-functional influence, and a practical approach to using data and AI to improve how sellers learn and perform.

What you’ll do:

• Own the global SMB sales enablement strategy and roadmap, including onboarding, certifications, continuous learning, content governance, and sales-motion readiness.
• Translate global sales priorities, product launches, and go-to-market motions into role-based enablement plans for sales development, partner management, account management, and agency teams.
• Design scalable learning experiences across live training, e-learning, workshops, certifications, job aids, manager coaching, and self-serve resources.
• Lead global onboarding and ramp programs, ensuring new sellers receive consistent, role-relevant preparation while allowing for necessary regional adaptations.
• Partner with Product Marketing, Sales, QA, Scaled Performance, Sales Operations, and regional teams to identify seller skill gaps and prioritize the highest-impact interventions.
• Establish and run operating mechanisms for the function, including quarterly roadmaps, training calendars, KPI reviews, executive updates, cross-functional forums, and communications.
• Lead and influence external enablement partners and regional training teams; set expectations, monitor program health, remove blockers, and drive accountability to service levels and outcomes.

What we’re looking for:

• Bachelors degree in related field or relevant experience.
• 7+ years of experience in sales enablement, revenue operations, sales strategy, learning and development, program management, or a related go-to-market function.
• Demonstrated ownership of complex, multi-region programs from strategy and planning through launch, measurement, and iteration.
• Strong understanding of sales motions, sales methodologies, and the distinct needs of customer‑facing sales roles.
• Proven ability to influence senior, cross-functional, and external stakeholders without direct authority.
• Experience managing outsourced or vendor‑delivered programs, including performance expectations, governance, and accountability.
• Excellent written, verbal, and presentation communication skills.
• Strong organizational skills, attention to detail, and comfort managing multiple priorities in an evolving environment.
• Experience with enablement, CRM, content, and analytics platforms such as LMS tools, Highspot, Salesforce, Gong, Tableau, or similar.
• Practical experience using AI or automation to improve workflows, learning experiences, content development, or performance insights, with sound judgment around quality and responsible use.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

$114,499 — $235,734 USD

US based applicants only

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition or genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.