Lead Program Manager

Rivago Infotech Inc; Arlington (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Rivago Infotech Inc in Arlington, VA seeks an experienced Technical Program Manager to drive outcomes from inception to delivery across multiple teams and domains. You will coordinate with scrum teams to mitigate risks, lead retrospectives, and align actions across the program with leadership.

The role requires strong data-driven decision making, excellent stakeholder relations, and the ability to influence across the organization.

Qualifications

• Experience operating autonomously across multiple teams.
• Experience building large scale enterprise programs and products from inception to delivery.
• Proficient in breaking down problems, planning sprints, and delivering technical programs in agile models.
• Data-driven decision making and applying continuous improvement across teams.
• Building relationships and influencing dependent teams across the organization.
• Expertise in Payments, IaaS, PaaS; CI/CD, SQL databases, microservices APIs, and distributed systems in DevOps are a plus.

Responsibilities

• Drive execution from inception through delivery across multiple teams and domains.
• Work with multiple scrum/delivery teams to build/improve ways of working and mitigate risks.
• Conduct meaningful retrospectives and create action plans; coordinate with other TPMs for program alignment.
• Identify system efficiencies or process improvements and propose proactive strategies to leadership.
• Articulate scope, timelines, dependencies, owners, actions, risks, and mitigations; report progress to teams and senior leadership.
• Be the first point of contact for teams and business lines, providing accurate status and data to the right audience.
• Understand business strategy and design approaches within product/program with depth and credibility.

Skills

Autonomy across teams

Critical thinking

Thought leadership

Agile delivery

Data-driven decisions

Cross-team collaboration

Stakeholder management

CI/CD familiarity

SQL databases

APIs & microservices

Job description

• Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
• Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
• Conducts meaningful retrospectives, creates action plans to implement changes at the team level; coordinates with other TPMs in the program to align and plan potential actions to be implemented across the program
• Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
• Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
• Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
• Understands the business strategy and design approaches within product, program, or domain with depth to be credible and influential with teams they work with

All About You

• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
• Experience in building large scale enterprise technical or engineering programs and products from inception to delivery and experience articulating the impact using metrics.
• Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)
• Help customers and the engineering teams make trade-off decisions by considering all data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution.
• Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
• Expertise in Payments, IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, micro services APIs, and distributed systems operations in a DevOps model are a plus