Lead Program Coordinator - Scheinman Institute

Cornell University; New York (NY); Hybrid; USD 66,000 - 90,000; Full time

Benefits offered by this job

Award-winning workplace

Health care options

Retirement contributions

Wellbeing programs

Employee discounts

Job summary

Cornell University in New York City seeks a Lead Program Coordinator to manage program delivery and administrative functions for ILR's Scheinman Institute, including LAI and related programs. Hybrid work at the NYC Extension/ Outreach Division supports coordinated services and stakeholder engagement.

You will lead scheduling, budgeting, event execution, and website contributions, while supervising staff and maintaining strong internal and external relationships.

Qualifications

• Bachelor's degree in related field or equivalent combination of education and work experience.
• Minimum two years of relevant professional experience in program, project or event management.
• Ability to plan, develop, manage, implement and monitor projects and events from conception to completion.
• Strong interpersonal skills to manage interactions with faculty, professionals, contractors and senior level clients.
• Proven ability to manage multiple tasks on simultaneous projects in a fast-paced office environment.
• Ability to work independently while supporting the efforts of a team.

Responsibilities

• Coordinating scheduling, administrative operations, and financial processes for multiple programs.
• Planning and executing conferences, workshops, and other events.
• Supporting marketing and communications activities in collaboration with the ILR Marketing and Communications team.
• Contributing to the development, maintenance, and enhancement of program websites.
• Monitoring program expenditures and budget reports.
• Coordinating mediation and case management activities.
• Staff supervision.

Skills

Program coordination

Event coordination

Budgeting

Salesforce

HTML

Drupal

MS PowerPoint

Excel

Word

Outlook

Education

Bachelor's degree

Tools

MS PowerPoint

Excel

Word

Outlook

Salesforce

Job description

This is a full-time, non-academic staff, benefits eligible opportunity located in the Cornell University, New York City ILR Extension office located at 570 Lexington Ave, New York, NY 10022. Position has the flexibility to work a 3:2 campus to home hybrid schedule.

The Department

The Scheinman Institute is the nation's leading center for the study of workplace conflict resolution, engaging in a broad range of research, teaching, and outreach activities.

More information about the ILR School can be obtained at our web site, http://www.ilr.cornell.edu and the Scheinman Institute https://www.ilr.cornell.edu/scheinman-institute.

The Opportunity

The School of Industrial and Labor Relations at Cornell University has an immediate opening for a Lead Program Coordinator - Coord Program I in the Scheinman Institute in the NYC Extension/ Outreach Division. The Lead Program Coordinator will coordinate and monitor processes of program delivery and administrative functions for ILR's Scheinman Institute including support for Labor Arbitration Institute (LAI), Labor Relations Professional Programs and related custom programming.

Candidate Profile

• Coordinating scheduling, administrative operations, and financial processes for multiple programs
• Planning and executing conferences, workshops, and other events
• Supporting marketing and communications activities in collaboration with the ILR Marketing and Communications team
• Contributing to the development, maintenance, and enhancement of program websites
• Monitoring program expenditures and budget reports
• Coordinating mediation and case management activities
• Staff supervision

Success Factors

You're considered a top candidate if you have experience:

• Working collaboratively and effectively as part of a team.
• Building and maintaining professional relationships with internal and external stakeholders.
• Demonstrating exceptional attention to detail and strong organizational skills.
• Successfully managing multiple priorities and competing deadlines in a fast-paced environment with minimal supervision.
• The willingness and ability to travel frequently throughout the United States.

We require these qualifications

• Bachelor's degree in related field, or equivalent combination of education and work experience.
• Minimum two years of relevant professional experience in program, project or event management, in an academic or professional setting.
• Demonstrated ability to plan, develop, manage, implement and monitor projects and events from conception to completion.
• Strong interpersonal skills to manage interactions and communication with faculty, professionals, contractors, venue providers and senior level clients.
• Proven ability to successfully manage and prioritize multiple tasks on simultaneous projects, while working within a fast-paced office environment.
• Must possess the ability to work independently while supporting the efforts of an overall team.
• Demonstrated history of providing outstanding customer service.
• Excellent organizational, logistical and scheduling skills to address extended, complex projects timelines.
• Demonstrated ability to exercise discretion, confidentiality and independent judgment.
• Ability to take initiative and be a proactive team member by recognizing or anticipating needs and addressing them.
• Experience in diplomatically dealing with, and maintaining effective working relationships with external clients, faculty and internal departments.
• Excellent written and verbal communication skills.
• Experience with budgeting, monitoring and managing financial accounts.
• Expertise in Microsoft products including MS PowerPoint, Excel, Word and Outlook (mastery level) skills.
• Experience with Salesforce or other customer relationship management database.
• Prior experience working with HTML, Drupal or other web development tools.
• General database operating knowledge, including CRM systems software such as Salesforce.
• Ability to direct and guide the work of others, engaging with team members to accomplish goals and objectives, set clear expectations, and provide feedback
• Demonstrated management skills
• Ability to travel frequently throughout the United States to support conferences.
• Proven experience connecting inclusion, belonging and wellbeing practices to business goals
• Demonstrated skill in understanding cultural differences

You will be a top candidate with our preferred qualifications

• Four or more years of program or conference coordination experience.
• Proficiency with the specialized applications including: Qualtrics, Zoom, Box.
• Familiarity with virtual and web-based learning platforms, technologies and webcasts.

• Experience in proofing and editing social science papers and reports.

• Prior experience with grant supported projects.

• Ability to evaluate and amend documents for accessibility compliance.

• Prior supervisory experience in a union environment

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays.

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

University Job Title

Coord Program I

Job Family

Student Services

Level

E

Pay Rate Type

Salary

Pay Range

$66,454.00 - $89,803.00

Remote Option Availability

Hybrid

Company

Contract College

Contact Name

Jessica Burnette

Contact Email

[e-mail]

Job Titles and Pay Ranges

Non-Union Positions

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

Current Employees

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

EEO Statement

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, and local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.