Lead Professional Services Project Manager

i-Tech Support; Orlando (FL); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan with employer match

22 days off per year

Company issued laptop

Paid parental leave

Job summary

A leading IT services provider is seeking a Professional Services Project Manager in Orlando, FL. This hybrid role requires strong project management skills, technical expertise, and the ability to lead a team while managing client relationships. The ideal candidate will have over 5 years of IT experience, certifications like PMP or ITIL, and a proven track record in achieving successful project outcomes with high customer satisfaction.

Qualifications

• 5+ years of experience in IT infrastructure, systems engineering, or related technical discipline.
• 3+ years of project management experience in an MSP or IT services environment.
• Proven track record of achieving high levels of operational success and client satisfaction.

Responsibilities

• Deliver project services and lead the Professional Services Team.
• Manage all booked IT projects in the project queue.
• Ensure project timelines and budgets are met.

Skills

Project Lifecycle Management

Organizational Skills

Technical Proficiency

Business Acumen

Communication Skills

Education

Bachelor’s degree or tech school degree

PMP or ITIL certifications

Tools

Microsoft Azure

M365

ConnectWise

Autotask

Job description

A leading IT services provider is seeking a Professional Services Project Manager in Orlando, FL. This hybrid role requires strong project management skills, technical expertise, and the ability to lead a team while managing client relationships. The ideal candidate will have over 5 years of IT experience, certifications like PMP or ITIL, and a proven track record in achieving successful project outcomes with high customer satisfaction.