Lead Product Sales

Vail Resorts; Colorado; On-site; USD 29,618 - 37,029; Full time

Benefits offered by this job

Free passes for employees

Employee discounts on lodging, gear, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional开发

Referral Program

Job summary

Vail Resorts in Beaver Creek, CO is hiring for Winter Seasonal positions to work in product sales and guest services. Starting wages range from $21.50 to $26.88 per hour, with full-time hours during the winter season.

Housing may be available and employees receive free passes, discounts, and training opportunities. Responsibilities include leading daily sales operations, hiring and training, monitoring performance, and resolving guest questions promptly.

Qualifications

• High School Diploma or GED required.
• 2+ years in customer service or ticket sales.
• Fluent English written and spoken communication; able to work outdoors.

Responsibilities

• Maintain knowledge of resort products, policies and operations with other departments.
• Lead daily operations of product sales including opening/closing, scheduling and supervision.
• Assist with hiring, support and training of product sales team.
• Monitor teammate performance, provide feedback and direction.
• Address guest questions and complaints with timely resolutions.
• Oversee sales facilities, equipment and inventory.
• Perform other duties as assigned.

Skills

Customer service

Ticket sales

English fluency

Communication

Education

High School Diploma or GED

Job description

Calling Blue+ Level Skiers – now hiring instructors, advanced training provided. Learn more here.

Come work and play in the mountains! Whether it’s your first‑time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever comes first).

Employee Benefits

• Free passes for employees; employee discounted lift tickets for friends and family AND free ski lessons
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Specifications

• Starting Wage: $21.50/hr - $26.88/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time, hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Maintain up-to-date knowledge on resort products, policies, and operations, coordinating with other departments as necessary.
• Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision.
• Assist with hiring, support, and training of product sales team members in daily operations.
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary.
• Receive and assess guest questions, comments, and complaints providing timely resolutions.
• Monitor and maintain sales facilities, equipment, and inventory.
• Other duties as assigned.

Job Requirements

• High School Diploma or GED Equivalent.
• 2+ years’ experience in customer service or ticket sales required.
• Flexibility to work both inside and outside with exposure to the elements.
• Must be able to communicate fluently in English.

The expected pay range is $21.50/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Location: Beaver Creek, CO, US

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Nearest Major Market: Denver