Lead Product Manager, Reporting and Platform

MaintainX; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity opportunities

Healthcare, dental, and vision

401(k) / RRSP enrolment

Take what you need PTO

Job summary

MaintainX is seeking a Lead Product Manager to oversee Platform and Reporting in the Core division. You’ll bridge Platform, Infrastructure, and Data Engineering to craft data contracts and models powering analytics.

You’ll own end-to-end reporting, guiding strategy with research and competitive analysis to serve executives and frontline users. You’ll drive ROI initiatives, push large-scale innovations, and partner with sales to close Fortune 5000 deals.

Qualifications

• 8+ years in product management with platform or infrastructure focus for enterprise customers.
• Proven experience building customer-facing analytics or reporting products.
• Experience defining data contracts and collaborating with data engineering teams.
• Ability to navigate data dependencies across multiple teams and align with stakeholders.
• Experience partnering with sales as the company moves upmarket to enterprise.
• Track record of expanding product audiences to include senior or diverse stakeholders.
• Ability to make smart scope trade-offs on dependency-heavy features.
• Strong English communication, both spoken and written, with leadership exposure.

Responsibilities

• Own Platform capabilities by bridging Core, Infrastructure, and Data Engineering to power reporting and analytics.
• Own Reporting end-to-end, using research and market analysis to shape data interaction.
• Lead ROI initiatives to quantify operational benefits within the product surface.
• Implement large-scale innovations and smaller quality-of-life improvements for sales enablement.
• Collaborate with sales to articulate how analytics meet senior stakeholder needs.
• Evolve reporting products from frontline users to enterprise audiences including ops, finance, and EHS.
• Inspire and motivate designers and engineers, defining success with measurable KPIs.

Skills

Platform product management

Data-driven decision making

Cross-functional collaboration

Job description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the Product talent to match.

We are seeking a Lead Product Manager to oversee the Platform and Reporting capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use everyday, including work orders, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience as a Platform PM serving customers with complex data products and experience evolving these capabilities into a differentiator in the Enterprise segment. As MaintainX moves upmarket, our products need to broaden their scope from serving front-line executors and line managers to serving a more diverse and senior set of stakeholders within the Enterprise - if this excites you, we want to speak to you!

What You'll Do

• Own our Platform capabilities by acting as a product bridge between Core, Infrastructure, and Data Engineering teams. You’ll defining the data contracts, data models, and platform capabilities that power your reporting and analytics products
• Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX
• Spearhead our ROI initiative to make plain the operational benefits of partnering with MaintainX within the product surface
• Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close Fortune 5000 companies.
• Work closely with the sales team to directly help close large deals by crisply articulating how our reporting and analytics capabilities meet the needs of other senior operational stakeholders
• Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.
• Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics

About You

• 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers
• Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers
• Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes
• Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers
• Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions
• Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution
• Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals
• Strong relationship-builder who can work credibly across all levels, from ICs to executives
• Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering
• An expert level of English, both spoken and written, is required, as the individual will need to lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec on a daily basis.

What’s In It For You

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
  • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

About Us

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.