Lead Product Manager

SWORD Health; United States; Remote; USD 63,000 - 101,000; Full time

Job summary

A health technology company in the United States seeks an experienced Product Manager to drive product strategies, manage lifecycles, and enhance user engagement. This position requires at least 6 years in product management, with a focus on user-centered health products. Offering a competitive salary range, comprehensive benefits, and a flexible remote work environment.

Benefits

Comprehensive health, dental and vision insurance

Equity shares

Discretionary PTO plan

Parental leave

401(k)

Flexible working hours

Free digital therapist for you and your family

Qualifications

• At least 6 years of experience in product management or a related field.
• Dedication to creating health products that resonate with user needs.
• Proven ability to put the user first with engaging experiences.

Responsibilities

• Develop and execute product strategies to drive growth.
• Manage the entire product lifecycle from ideation to launch.
• Identify opportunities to optimize member funnel and retention.

Skills

Product lifecycle management

Data analysis

User engagement

Effective communication

Tools

Looker

Job description

Overview

Sword Health is on a mission to free two billion people from pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, Sword uses AI Care to change lives for 25,000+ enterprise clients across three continents. We hold a majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms. We were recognized as a Forbes Best Startup Employer in 2025 and recently valued at $4 billion. We are in a phase of hyper growth and expansion and seek individuals with passion, commitment, and energy to scale our global impact.

Joining Sword means committing to our core values, including to “do it for the patients” every day, and to “deliver more than expected” for our members and clients. This is an opportunity to make a significant difference at scale as you work alongside 1000+ colleagues across three continents. Your charge is to help us build a pain-free world powered by AI, enhanced by people — accessible to all.

Note: This posting describes current responsibilities and requirements; it does not imply employment guarantees.

What you’ll be doing

• Develop and execute product strategies that support business objectives and drive growth
• Manage the entire product lifecycle, from ideation to launch
• Identify and act on opportunities to optimize the member funnel, focusing on conversion drivers across acquisition, onboarding, and retention stages
• Design and implement strategies that drive member behavior through habit-forming features and behavioral hooks
• Own key engagement metrics, including activation, retention, and frequency of app logins, using data to uncover and prioritize opportunities
• Develop and execute strategies to improve member activation and ensure early moments deliver value and clarity
• Define and test member communication strategies across channels (push, email, in-app), creating a unified, impactful messaging framework that drives behavior and builds trust
• Conduct market research and gather customer feedback to inform product development
• Rapidly conduct product experiments and gather insights to drive continuous product iteration
• Collaborate with cross-functional teams, including engineering, design, operations, clinical and marketing, to ensure that products meet business needs and customer requirements
• Define product roadmaps and prioritize features with full ownership based on business value and customer impact
• Develop and maintain product documentation, including product requirements, specifications, and user stories
• Monitor and analyze product performance and make data-driven decisions to improve product outcomes
• Coach other PMs (junior and intermediates)

What you need to have

• At least 6 years of experience in product management or a related field
• Rapid Execution: a track record of achieving excellence quickly with a relentless commitment to learning and shipping lean but robust features
• Mission Empathy: dedication to creating female health products that resonate with user needs
• User Obsession: proven ability to put the user first with engaging experiences driven by understanding user engagement
• Analytical Rigor: ability to make hypothesis-driven, data-informed decisions
• Resourcefulness: demonstrated history of achieving significant results with limited resources
• Effective Communication: ability to communicate complex strategies clearly and precisely

What we would love to see

• Experience in the video gaming industry with gamification strategies to boost engagement
• Experience working with US B2B2C digital healthcare products
• Experience with gamification features
• Experience with Looker for business and product analytics
• Proactive mindset: identify and propose improved processes

€63,708 - €100,113 a year. This range includes base, variable and equity. Compensation details listed reflect base salary and potential incentives. Final pay is determined by skills, qualifications, experience, location, market demand, and other factors. The pay range is subject to change, and future stock option value is not guaranteed.

In addition to total compensation, Sword offers a number of benefits.

US - Sword Benefits & Perks

• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

*Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of age, ancestry, color, citizenship, gender, gender expression, gender identity, gender information, marital status, medical condition, national origin, physical or mental disability, pregnancy, race, religion, caste, sexual orientation, and veteran status.