Lead Product Manager

Matic; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Stock options

Unlimited Paid Time Off

Health, Dental and Vision insurance

401(k) Retirement Plan

Continuing education paid

Modern office environment

Job summary

Matic in Columbus, Ohio is seeking a Lead Product Manager to drive the CRM and agent tooling platform efforts. This is a greenfield opportunity to define and evolve a market segment while scaling it into a core growth engine. You will collaborate closely with engineering, operations, and business leads to provide agents with the necessary tools.

The ideal candidate has extensive product management experience, skills in SQL, and a strong ability to communicate effectively. Benefits include stock options, unlimited PTO, and comprehensive health insurance.

Qualifications

• 7+ years of product management experience, including 2 years in a lead role.
• Proven track record of building and launching new products.
• Experience owning CRM or agent-facing platforms.

Responsibilities

• Define the product vision and roadmap for the CRM platform.
• Work with Matic Local leaders to translate needs into product requirements.
• Conduct user research to understand agent workflows.

Skills

Product management experience

Building and launching new products

CRM platforms

Research instincts

SQL skills

Excellent communication

Job description

Lead Product Manager, CRM

We're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets.

Candidates must be based in or willing to relocate to Columbus, Ohio.

Responsibilities

• Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network.
• Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements.
• Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists.
• Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement.
• Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results.
• Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics.
• Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog.
• Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput.

Requirements

• 7+ years of product management experience, including at least 2 years in a lead or senior role.
• Proven track record of building and launching new products, not just iterating on existing ones.
• Experience owning CRM, sales enablement, or agent/partner-facing platforms.
• Comfort with ambiguity. This role requires defining the problem space before solving it.
• Strong research instincts and a habit of getting close to users before writing a single requirement.
• Ability to lead a Scrum team with remote engineering, product, and design members.
• Excellent written and verbal communication skills: clear, concise, and collaborative.
• SQL skills: comfortable independently querying datasets to monitor product health and drive decisions.

Nice to have skills

• Startup or 0-to-1 product experience.
• Experience building tools for distributed sales teams, independent agents, or franchisee networks.
• Familiarity with insurance distribution, mortgage origination, or financial services.
• Experience integrating CRM platforms (e.g., Salesforce, HubSpot) or building bespoke agent-facing tooling.
• Knowledge of referral partner workflows, co-marketing programs, or local market distribution models.

Benefits

• Career advancement. We have a culture that focuses on internal promotion and career growth.
• You have an ownership stake, all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental and Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing, and professional development paid for by Matic.
• A TRUE team culture: One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well.
• Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.