Lead Product Manager

UKG; Atlanta (GA); On-site; USD 129,500 - 186,100; Full time

Job summary

UKG, the Workforce Operating Platform, seeks a Lead Product Manager to own the Healthcare Productivity roadmap, analytics, and AI innovations. You’ll collaborate with engineering and data science to deliver production-ready reporting and dashboards that drive adoption and revenue.

You’ll define success metrics, guide cross-functional teams, and participate in discovery, pilots, and beta programs to iterate quickly and impact the business.

Qualifications

• 5+ years of product management experience in enterprise SaaS.
• Experience in Workforce Management or closely related HR/workforce domains.
• Ability to identify customer problems, define requirements, and drive delivery with engineering.
• Proven ability to lead strategy and execution in matrixed environments.
• Hybrid work model with in-office presence required 3 days in week 1.

Responsibilities

• Own and execute the roadmap for Healthcare Productivity reporting and analytics.
• Translate requirements into secure, scalable capabilities with measurable outcomes.
• Partner with engineering and data science to deliver reporting, GenAI, and dashboards.
• Define acceptance criteria, metrics, and quality benchmarks.
• Participate in discovery, pilots, and beta programs with rapid iteration.
• Establish and track KPIs: adoption, engagement, accuracy, performance, revenue.
• Support sales enablement and pricing to accelerate market adoption.
• Manage customer escalations and drive product improvements.

Skills

Product management

Enterprise SaaS

Cross-functional collaboration

Strategic planning

Data-driven decisions

Education

MBA or advanced degree

Job description

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you\'ll get flexibility that\'s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters---and so do you.

About the Team

UKG is seeking a results-driven Lead Product Manager to lead the delivery of innovative features for the Healthcare Productivity solution for our Workforce Management platform. This role is accountable for translating feature requirements into secure, scalable, enterprise-grade capabilities that drive measurable customer adoption and revenue growth. You will help define roadmap execution, align cross-functional teams, and ensure Healthcare Productivity reporting solutions and AI innovation are delivered on time, at quality, and with clear business impact.

About the Role

• Own and execute the product roadmap for WFM Healthcare Productivity reporting, analytics, and AI innovation, delivering incremental value through well-defined releases.
• Execute on strategic vision using prioritized backlogs, clear requirements, and measurable outcomes.
• Partner closely with engineering and data science teams to deliver production-ready reporting, GenAI, and dashboard capabilities.
• Define acceptance criteria, model evaluation metrics, and quality benchmarks to ensure accuracy, performance, and trust.
• Participate in discovery, pilots, and beta programs, incorporating feedback into rapid iteration cycles.
• Establish and track KPIs including adoption, engagement, accuracy, performance, retention, and revenue contribution.
• Support sales enablement, field readiness, pricing, and packaging to accelerate market adoption.
• Manage customer escalations related to Healthcare Productivity reporting, driving root-cause resolution and continuous product improvement.

Minimum Required Qualifications

• 5+ years of product management experience in enterprise SaaS, with experience operating at a senior level.
• Experience in Workforce Management or closely related HR/workforce technology domains.
• Demonstrated ability to identify customer and market problems, define product requirements, and drive product delivery in partnership with engineering and cross-functional stakeholders.
• Proven ability to lead product strategy and execution in complex, matrixed environments, including collaboration across product, engineering, go-to-market, support, and other partner teams.
• We work in a hybrid model. Being present 3 days in the office as of week 1 is required.

Preferred Qualifications

• Experience delivering reporting, analytics, insights, or data-driven product capabilities in enterprise software.
• Experience with Healthcare Labor Productivity, workforce analytics, or adjacent decision-support use cases.
• Experience delivering secure, governed solutions with explainability and role-based access controls.
• MBA or advanced degree in Business, Computer Science, Data Science, or a related field.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world\'s largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It\'s this expertise that equips our customers with the intelligence to solve any challenge in any industry --- because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

Compensation

The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG\'s benefits and rewards at https://www.ukg.com/about-us/careers/benefits