Lead Product Manager

HD Supply Management, LLC (USA); Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

HD Supply Management, LLC (USA) is seeking a seasoned Product Manager to lead development and execution of product concepts across functional areas, engaging end users and stakeholders to build business cases and launch capabilities.

The role involves market research, feasibility analyses, cross-functional collaboration, and guiding product launches, with a focus on measuring performance and continuously improving the customer experience.

Qualifications

• BS/BA in a related discipline required; 8+ years in field, or MS/MA with 5+ years experience.
• Certification is required in some areas.

Responsibilities

• Develops and leads the product strategy for one or more functional areas, including creating the vision for assigned projects, conducting market research and planning, designing concepts and user cases, and completing feasibility analyses.
• Gathers, organizes, analyzes, and documents business requirements on products and services offered by competitors to understand market needs.
• Works with cross-functional teams to design, specify, document, prioritize, and execute product vision with stakeholder alignment.
• Manages product launch materials, including user documentation, marketing collateral, and demonstrations.
• Measures and reports product performance and quality while optimizing the customer experience.
• Makes periodic visits to field locations, trade shows, and conferences to gather market intelligence.
• Provides guidance, coaching, and feedback to junior product managers.

Skills

Product strategy

Market research

Feasibility analysis

Cross-functional leadership

Stakeholder management

Business case development

User requirements gathering

Mentoring junior PMs

Education

BS/BA in related discipline

MS/MA in related field

Certification in some areas

Job description

Preferred Qualifications

Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Job Summary

Manages the development and execution of product concepts, designs, and enhancements for one or more functional areas, including supporting the innovation of product practices and processes. Engages end users and stakeholders to build business cases, develop key performance indicators, and launch capabilities for assigned products.

Major Tasks, Responsibilities, and Key Accountabilities

• Develops and leads the product strategy for one or more functional areas, including creating the vision for assigned projects, conducting market research and planning, designing concepts and user cases, and completing feasibility analyses.
• Builds business cases for product ideas and oversees the coordination of systems and solutions across multiple products and projects.
• Gathers, organizes, analyzes, and documents business requirements on products and services offered by competitors in order to understand market needs and user pain points to create product solutions.
• Works with cross-functional teams to design, specify, document, prioritize, and execute product vision, including obtaining alignment and buy-in from key stakeholders and management.
• Manages product launch materials, including user documentation, marketing collateral, and demonstrations.
• Measures and reports product performance and quality while continuously optimizing the customer experience.
• Makes periodic visits to field locations, trade shows, and technical conferences to gather market intelligence and feedback.
• Provides guidance, coaching, and feedback to junior product managers.

Nature and Scope

Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes. Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty. Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel 5% to 20% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. At HD Supply, we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. As one of the largest industrial distributors in North America, we enable our customers’ success by consistently delivering what they need, where and when they need it.

HD SUPPLY has more than 80 years of experience supporting our customers with leadership positions in the maintenance, repair and operations (MRO). With 44 distribution centers spread across 25 states and two Canadian provinces, HD Supply provides an expansive offering of approximately 200,000 SKUs featuring high-quality, name-brand and proprietary products – all at competitive prices. Combine this with our industry-leading, value-add services – including localized jobsite delivery, will-call and direct-ship options, diversified logistics and innovative solutions – and you can see why our more than 300,000 customers continue to trust HD Supply as their first choice supplier for getting the job done.