Lead Product Manager

Disney Experiences; Anaheim (CA); On-site; USD 156,000 - 209,000; Full time

Benefits offered by this job

Bonus potential

Long-term incentive units

Medical benefits

Job summary

Disney Experiences seeks a Lead Product Manager to guide the strategic direction of onboard guest fulfillment technology for Disney Cruise Line. You will collaborate with executives to shape roadmaps, define business and product strategies, and drive market-ready initiatives that improve guest experiences and unlock business opportunities.

You’ll translate concepts into user stories and manage cross- functional delivery, while leading product teams and coordinating with stakeholders at all

Qualifications

• 7+ years of product management experience in digital customer experience for a global or national brand(s).
• Ability to use hard data to form assumptions and build business cases.
• Experience presenting product performance and program success.
• Strategic thinker who can translate ideas into action.
• Experience collaborating across leadership levels and cross-functional partners.
• Experience identifying technical, user, and business issues.
• Experience with Agile software development methodology.
• Bachelor’s degree in a related field.

Responsibilities

• Gather requirements across impacted teams and translate into deliverables.
• Drive implementation of a digital and technology roadmap with clear product goals and priorities.
• Document features as user stories, epics, and related deliverables.
• Act as primary product management representative during roll-out of product enhancements.
• Support defect triage with technical, creative, and production teams to resolve issues.
• Communicate with partners across Digital & Technology and Disney for alignment.
• Help create and implement a strategy for a Product-Centric team for Cast and Crew facing apps.

Skills

Product management

Strategic thinking

Data-driven decisions

Stakeholder communication

Agile experience

Leadership

Education

Bachelor's degree

Master's degree

Tools

Agile

Job description

The Lead Product Manager will be a key member of the Digital & Technology team, responsible for managing the strategic direction of technology and digital programs for Disney Cruise Line’s Onboard Guest Fulfillment Systems. This role involves collaborating with leadership to establish strategies across the latest technologies, working with multiple products, teams, and interdisciplinary leaders to bring strategies to market that support business opportunities and enhance the Guest experience. The Lead Product Manager will develop business and product strategies and implement tactics that create business opportunities that align with the digital and technology roadmap themes for Disney Cruise Line.

What You'll Do:

• Gathering requirements for all aspects of a project, collaborating with all impacted teams including creative and technology for agreement.
• Driving implementation of a business digital and technology roadmap by ensuring the development teams understand the product goals and priority.
• Documenting features by translating product concepts into user stories, epics, and other appropriate product deliverables.
• Serving as the primary representative for product management in all daily activities related to the roll-out of a product/enhancement.
• Supporting defect triage activities by working with technical, creative, and production teams to identify cause through resolution.
• Communicating with partners of multiple levels across Digital & Technology and the broader Disney organization through several mediums.
• Assisting in creating and implementing a strategy to create a Product-Centric team for Cast and Crew facing applications.

Required Qualifications & Skills:

• Minimum 7 years of product management experience in digital customer experience for a global or national brand(s), working with technology, design, project management, business, and user experience teams.
• Ability to use hard data to form assumptions and develop business cases.
• Experience presenting out on Product performance and success of programs.
• Ability to think strategically and guide ideas into action with a willingness to take personal initiative.
• Experience collaborating with and achieving results through partnerships with others and the capability to interact within all leadership levels.
• Experience identifying technical, user, and business issues in an organization.
• Experience with Agile software development methodology.
• Bachelor’s Degree in a related field.

Preferred Qualifications& Skills:

• Certified Scrum Product Owner.
• Experience with data, data science, analytics, and business intelligence.
• Master’s degree in a related field.

Required Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Business Management, Engineering, or comparable field of study, and/or equivalent work experience

The hiring range for this position in Florida is $148,300.00-$198,800.00 per year and in California is $155,700.00-$208,700.00 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.