Lead, Product Management

Royal Caribbean Group; Miami (FL); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Royal Caribbean Group in Miami seeks a Lead, Product Management to shape international digital offerings and drive value across markets. You will translate market needs into actionable requirements, own the backlog, and collaborate with cross-functional teams to deliver features on time.

Based in Miami, this role focuses on multilingual support, payment integrations, and localization strategies to maximize customer engagement and conversions.

Qualifications

• Bachelors in a related field; Masters preferred.
• 5+ years in product management, preferably international/digital.
• Strong understanding of e-commerce, localization, and customer engagement strategies.
• Experience with cross-functional teams in an agile environment.
• Excellent communication and stakeholder management skills.
• Familiarity with web analytics and performance metrics.

Responsibilities

• Product Vision & Strategy: Define and communicate the product vision for international digital offerings.
• Backlog Management: Own and manage the product backlog, prioritized to business goals.
• Requirements Definition: Translate business needs into user stories and acceptance criteria.
• Stakeholder Engagement: Serve as the primary contact for feature roadmap and delivery timelines.
• Delivery & Optimization: Oversee end-to-end delivery from ideation to launch and ongoing optimization.
• Innovation: Advocate for AI-driven solutions to enhance customer experience.

Skills

e-commerce

localization

customer engagement

Cross-functional teams

stakeholder management

analytics

International UX

communication skills

Education

Bachelor’s degree

Master’s degree

Job description

Lead, Product Management

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

This position will be working onsite from Miami.

Position Summary :

Based in Miami, FL, the Product Owner for International Digital Products will be responsible for defining, prioritizing, and delivering features and enhancements for Royal Caribbean’s digital platforms tailored to international markets. This role will focus on maximizing customer value by translating market needs and business objectives into actionable product requirements, ensuring alignment with local preferences, payment solutions, and multilingual support. The Product Owner will collaborate closely with cross-functional teams and stakeholders to deliver high-impact digital solutions.

Essential Duties and Responsibilities

• Product Vision & Strategy: Collaborate with senior stakeholders to define and communicate the product vision for international digital offerings. Gather and analyze market insights to inform product strategy and feature prioritization.
• Backlog Management: Own and manage the product backlog, ensuring requirements are clearly defined, prioritized, and aligned with business goals. Work with development teams to deliver features on time and within budget.
• Requirements Definition: Translate business needs, user feedback, and market research into detailed user stories and acceptance criteria. Ensure features address local market demands, including payment providers, social media integration, and promotional packaging.
• Stakeholder Engagement: Serve as the primary point of contact for stakeholders regarding product features, roadmap, and delivery timelines. Facilitate regular updates, demos, and feedback sessions with international marketing teams and executives.
• Delivery & Optimization: Oversee the end-to-end delivery of digital product features, from ideation through launch and ongoing optimization. Monitor product performance using analytics and user feedback to drive continuous improvement.
• Innovation: Advocate for the adoption of AI-driven solutions and emerging technologies to enhance customer experience and conversion rates.

Qualifications, Knowledge and Skills

• Bachelor’s degree in a related field; Master’s degree preferred.
• 5+ years of experience as a Product Owner or in digital product management, preferably with international or multicultural products.
• Strong understanding of e-commerce, localization, and customer engagement strategies.
• Experience working with cross-functional teams in an agile environment.
• Excellent communication and stakeholder management skills.
• Proven ability to manage product backlogs and deliver features that drive business value.
• Strong analytical skills and familiarity with web analytics and performance metrics.
• Experience with user experience and design principles for international audiences.
• Ability to inspire teams and promote collaboration in product delivery.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

No im migration sp onsorship is offered.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.