Lead Product Designer, Powered by TodayTix

TodayTix Group; New York (NY); On-site; USD 185,000 - 200,000; Full time

Benefits offered by this job

Healthcare, vision, and dental plans

Generous 401(k) Matching

Flexible Paid Time Off

Job summary

Medium is seeking a Lead Product Designer to enhance their Powered by TodayTix platform. This role requires experience in leading design initiatives while collaborating with cross-functional teams to create outstanding user experiences.

You will work on B2B products, focusing on simplicity and user-centered design. This full-time position emphasizes hybrid work, combining in-office collaboration with flexible remote work options.

Qualifications

• 6+ years of experience in Product Design, ideally in a lead or senior capacity.
• Strong portfolio of user-centered UI.
• Experience conducting generative and usability research.

Responsibilities

• Lead design across complex B2B product initiatives.
• Collaborate with product managers and engineers.
• Promote a culture of design excellence.

Skills

Strong UX fundamentals

Proficiency in Figma

Excellent communication skills

B2B design experience

AI fluency

Tools

Figma

Prototyping tools

Job description

About the Role:

Powered by TodayTix (PxT) is TodayTix Group's enterprise ticketing and e-commerce division — the technology and tools that help the world's leading cultural organizations, attractions, and live events power their box office and drive online sales. We work with some of the most exciting venues, producers, and event organizers on the planet, and we're building the platform that helps them thrive.

We’re looking for a Lead Product Designer to join our Powered by TodayTix team to expand our partner portal to support theatre, sports, attractions, exhibitions and more. You’ll set the bar for design quality, translating complex, nuanced industry concepts into clear, elegant user flows — bringing systematic UX thinking, a refined eye for UI detail, and the confidence to drive decisions forward independently.

This role sits at the heart of our B2B inventory and event management platform, shaping the experience for live event partners who rely on it to run their business. If you’re passionate about making complex tools feel effortless and thrive in a fast‑paced, collaborative environment, we’d love to hear from you.

Please note: This full-time position is based in New York. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.

What Success Looks Like:

• Independent Execution: You drive complex projects end-to-end with minimal oversight, proactively managing stakeholder expectations and scope changes.

• Strong Design Collaboration: You articulate design decisions clearly, rationally and objectively, advocate for users, and bring cross‑functional partners along with you.

• Growth Mindset: You approach challenges as opportunities to learn, and raise the bar for the people around you.

• Design System Stewardship: You leverage and evolve the Design System with taste and judgment, pressure testing the scalability of each component setting standards the broader team can follow.

• Craft Leadership: You consistently translate complex, nuanced product challenges into simple, intuitive user flows — without sacrificing depth or business logic.

What You’ll Do:

• Lead design across complex B2B product initiatives, from early discovery through delivery and QA.

• Collaborate closely with product managers, engineers, and other designers to define and craft outstanding product experiences.

• Lead design reviews and brainstorming sessions, presenting regularly to design leadership and company executives.

• Proactively set expectations with stakeholders and communicate clearly when scope or direction shifts.

• Promote a culture of design excellence — mentor other designers, champion quality, and lead by example.

• Use AI tools fluently across your workflow (research, ideation, prototyping, and production) and help establish best practices for the team. This includes using AI‑assisted coding to ship frontend components and maintain design system quality without always relying on a developer.

• Partner with developers to ensure designs are implemented accurately and to a high standard.

• Regularly use the product to uncover usability issues, identify bugs, and suggest thoughtful improvements.

We’re Looking for Someone With:

• 6+ years of experience in Product Design, with experience in a lead or senior capacity.

• Strong UX fundamentals and a refined eye for UI — able to simplify complex concepts and work within a Design System with taste and judgment.

• B2B or dashboard/data‑heavy design experience — comfortable designing for complex, information‑dense products.

• Proficiency in Figma and prototyping tools, with experience conducting generative and usability research.

• A strong portfolio of user‑centered, beautifully executed UI — ideally including B2B or enterprise product work.

• AI fluency — you actively use AI tools to work faster and smarter, including a willingness to use AI‑assisted coding to contribute directly to the design system and frontend.

• The ability to work independently, manage multiple projects, and drive work forward without excessive oversight.

• Excellent communication skills — able to present and defend work to stakeholders at all levels with clarity and confidence.

• Experience working in a squad, collaborating with developers and QA engineers to ensure timely, high‑quality delivery.

$185,000 - $200,000 a year

Salary ranges are determined by competitive market data for our size, stage, and industry, experience and location of the applicant, and our internal salary banding, which is reviewed at least annually.

We aim to be as transparent, equitable, and fair as possible. Qualified candidates and our Talent Acquisition team will discuss salary and benefits in the initial conversation, and final salary will be determined after candidates complete the interview process. We expect that the majority of candidates who are offered roles at TTG fall healthily throughout the range based on the above factors.

To learn about the Perks and Benefits outside of the salary, please check out the Good to Know section.

Good to Know:

• Hybrid work environment (blend of in‑office and at‑home days)
• Up to 4 weeks per year of flexible 'work from anywhere'
• Healthcare, vision, and dental plans, with generous contributions from the company
• Life and disability insurance
• Paid Parental Leave
• Generous 401(k) Matching
• Flexible Paid Time Off
• Free membership to One Medical Group & Employee Assistance Program
• Annual Professional Growth Budget
• Employee donation matching
• Employee Referral Program
• Pre‑Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits

TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs.

For information on our US employee and applicant privacy policy, click here. For more information about the data we collect and retention periods, please see our Data Collection Notice here.