Lead Product Designer, Digital Commerce

Rivian; Palo Alto (CA); On-site; USD 154,000 - 193,000; Full time

Job summary

Join an innovative company dedicated to creating emissions-free vehicles. As a product designer, you will craft engaging customer experiences on the website, focusing on storytelling and seamless purchase flows. This role involves collaboration with cross-functional teams to enhance user experience and drive design consistency. If you are passionate about design and eager to make a difference in the electric vehicle industry, this is the perfect opportunity for you. Work in a dynamic environment that values creativity and teamwork while contributing to a sustainable future.

Benefits

Medical, dental, and vision insurance

Flexible work hours

Employee discounts

Retirement savings plan

Paid time off

Wellness programs

Qualifications

• 8+ years in product design, specializing in web platforms.
• Experience in e-commerce design and user research methodologies.

Responsibilities

• Define user problems and improve website experience.
• Collaborate with design teams and manage projects from start to finish.

Skills

Product Design

E-commerce Design

User Research

Figma

Web UX Principles

Presentation Skills

Education

Bachelor's Degree in Design or related field

Tools

Figma

A/B Testing Tools

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

We are seeking an experienced product designer and web creative to join our Digital Studio at Rivian. This role is responsible for creating customer-facing experiences on Rivian's website with a focus on product stories and commerce flows.

As a designer on our web team you'll be responsible for bringing our vehicles and services to life on a global platform. You'll work primarily across the web ecosystem, and design for the end to end user experience from brand discovery through product comprehension through multi step purchase process. You will work across projects focused both on narrative storytelling as well as more transactional checkout and purchase experiences.

This is an onsite role at our design offices in Irvine or Palo Alto, CA.

Responsibilities

• Work closely with our partners to define the user problems and opportunities for improving the experience and performance of our website
• Contribute to feature roadmaps and planning in collaboration with our cross-functional teams to define our focus in the quarters ahead.
• Collaborate with design teams across Rivian including commercial, design, service, and enterprise
• Manage the design of individual projects and workstreams from initiation through release.
• Create strategic design briefs to set the framing and scope of each project.
• Understand user needs through contextual inquiry
• Iterate on possible solutions throughout the design process, from early sketches to polished final prototypes.
• Present work to business stakeholders and design leadership.
• Document final designs in detailed handoff files. Apply our design system to drive consistency across our digital ecosystem. Work with our Design Systems team to stretch and redefine our patterns when needed.
• Work closely with development partners throughout the build process to test in-flight work prior to release

Qualifications

To have your application considered, please upload your portfolio showcasing your work. If it requires a login, please share any credentials we might need to access it.

• 8+ years working in on product design with expertise in product design including web platforms

• 2+ years working on e-commerce with expertise across both visual design and experience design

• Experience localizing direct to consumer purchase experiences across domestic and global geographies

• Comfort with presenting your work, explaining your thinking and working with others to bring your vision to life

• Expertise with Figma features like prototyping, autolayout and component build and refinement for efficiency within design and engineering

• Familiarity with user research methodologies, A/B Testing, and usability best practices

• Deep knowledge of commerce and check-out flows

• Thorough understanding of web UX principles

• Ability to pick things up quickly, manage multiple projects and adapt to shifting timelines and priorities.

• Domain experience in digital commerce

• Experience working closely with cross functional teams in an agile fashion

• Excellent presentation, communication and interpersonal skills.

• A compelling visual portfolio of work to demonstrate design experience

Pay Disclosure

Salary Range Irvine-Based Applicants: $154,000-$192,500 (actual compensation will be determined based on experience, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.