Lead Product Designer

Mochi Health Corp.; San Francisco (CA); On-site; USD 300,000 - 400,000; Full time

Benefits offered by this job

Downtown SF HQ

401(k) with match

Unlimited PTO

Wellness programs

Job summary

Mochi Health is seeking a Lead Designer in San Francisco to guide healthcare experiences from marketplace discovery to medication management. This hands-on, player-coach role will lead a small team of designers and researchers, partnering closely with Product, Engineering, Clinical, and Operations to scale design quality across touchpoints.

You will own design direction, craft, and strategy while building a scalable design system and fostering patient-centricity in a regulated setting.

Qualifications

• 5-7+ years in product design, with at least 3+ years leading design teams (5+ people).
• Hands-on player-coach role with majority IC work, small team, large impact.

Responsibilities

• Design as a Player-Coach across product areas (marketplace, provider tools, pharmacy, clinical workflows).
• Set design direction and own key flows and interaction design.
• Build and lead a lean design team (5-7 people) with mentorship and growth paths.
• Develop and maintain a scalable design system for consistency and speed.
• Define quality standards and design reviews to maintain craft and velocity.

Skills

User-centered design

Interaction design

Design systems

Figma

Leadership

Tools

Figma

Claude AI

Prototyping tools

User testing platforms

Job description

Transforming obesity medicine with personalized virtual weight care

As Lead Designer at Mochi Health, you'll lead the creation of healthcare experiences that feel effortless, trustworthy, and human. You'll build and lead a design team responsible for every patient and provider touchpoint - from our marketplace discovery experience to medication management tools to clinical workflows. This isn't about making healthcare prettier; it's about making it work.

This is a player-coach role (roughly 80% hands-on IC work, 20% management). You'll be partnering closely with Product, Engineering, Clinical, and Operations to ensure design drives strategy. You'll establish design systems, processes, and culture that scale with our rapid growth while maintaining the quality and craft that earns patient trust in a regulated, high-stakes industry.

You'll lead a small, high-leverage team of 5-7 designers and researchers rather than a large organization - enough to scale design quality, without pulling you away from the craft itself.

If you're looking for a role where you mostly delegate and review, this isn't it. We need someone who wants to stay close to Figma, the flows, and the details - someone energized by doing the work, not just directing it.

This is a role for someone who has built and scaled design teams, shipped products people love, and understands that in healthcare, good design can literally change lives.

What You'll Do

Design as a Player-Coach

• Get hands-on in Figma across our patient marketplace, provider tools, pharmacy platform, and clinical workflows - leading by doing, not just directing
• Set design direction while personally owning key flows and interaction design
• Build a design culture that balances speed, craft, and patient-centricity

Build and Lead a Lean Design Team

• Develop a small, high-performing design team (5-7 people: Product Designers, UX Researchers, Design Systems)
• Create mentorship and growth paths for designers
• Partner with Product and Engineering to facilitate feature needs and timelines
• Build and maintain a scalable design system that enables consistency and speed
• Implement tools, processes, and workflows that let designers focus on solving problems, not navigating bureaucracy
• Define quality standards and design reviews that maintain craft without slowing velocity
• Create metrics and frameworks to measure design impact on business outcomes

What You Bring

Leadership Experience

• 5-7+ years in product design, with at least 3+ years leading design teams (5+ people), ideally in a player-coach capacity
• Comfortable spending the majority of your time as an individual contributor while still leading a small team
• Experience hiring, developing, and retaining senior design talent
• Proven ability to influence executive leadership and drive design-led strategy

Craft & Execution

• Deep expertise in user-centered design, interaction design, visual design, and design systems - and still actively practicing it, not just overseeing it
• Portfolio demonstrating end-to-end ownership of complex, multi-sided products
• Strong understanding of modern design and AI tools (Figma, Claude, prototyping, user testing platforms)
• Experience shipping products that balance user needs with business constraints

Strategic Thinking

• Can translate business goals and user needs into clear design strategy and brand vision
• Comfortable with ambiguity and making decisions with incomplete information
• Data-informed approach to design decisions (qualitative + quantitative)
• Understands how design impacts metrics like conversion, retention, and patient outcomes
• Exceptional communication skills - can articulate design rationale to technical and non-technical audiences
• Proven ability to build trust and alignment across Product, Engineering, and executive leadership, board members, and external stakeholders

Startup Mindset

• Thrives in fast-paced, high-growth environments where priorities shift
• Comfortable wearing multiple hats and doing the work yourself when needed
• Unafraid to DO as much as LEAD - this role is closer to 80% IC, 20% management

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday.

Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

Profitable and Rapid Growth - We're scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

Time to Recharge - Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

Wellness First - From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn't hurt either

Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It's designed for deep work and casual collaboration

The base salary for this full-time position ranges from $300,000 to $400,000, in addition to benefits and 20% yearly performance bonus. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Mochi Health

Transforming obesity medicine with personalized virtual weight care 51-200 Employees