Lead Process Transformation Partner

Vizient; Charlotte (NC); On-site; USD 102,000 - 179,000; Full time

Benefits offered by this job

Incentive eligible

Job summary

Vizient in Charlotte, NC seeks a lead expert for enterprise-wide process transformation. You will partner with senior leaders to design, implement, and sustain improvements that advance strategic priorities and client outcomes.

You will guide complex initiatives, develop roadmaps and operating models, mentor teams, and use data-driven insights to drive change across the organization.

Qualifications

• 7+ years leading business process transformation or organizational change initiatives across functions.
• Experience driving enterprise-wide initiatives with senior leaders.
• Strong facilitation, executive communication, analytical and influencing skills.
• Proficient in process mapping, business analysis, governance and continuous improvement.
• Understanding AI capabilities and applying AI to complex business situations responsibly.
• Healthcare experience is highly preferred.
• Lean Six Sigma Black Belt, Prosci, or related certs preferred.
• Experience with BI and collaboration tools including Power BI, Visio or Power Platform.

Responsibilities

• Partner with senior leaders to identify transformation opportunities aligned with strategy.
• Lead enterprise-wide transformation initiatives from assessment to benefit realization.
• Develop roadmaps, future-state workflows, and operating models for scalability.
• Establish standards, methodologies, tools and mentor teams in practice.
• Conduct process assessments to identify inefficiencies, risks, and automation opportunities.
• Create data-driven business cases and KPIs to measure outcomes.
• Collaborate with cross-functional clients to integrate transformation into initiatives.
• Guide organizational change through stakeholder engagement and adoption planning.
• Build relationships and influence decisions through data-driven recommendations.
• Apply mapping, automation, AI, BI, and tech to improve performance and outcomes.

Skills

facilitation

executive communication

analytical thinking

problem solving

influencing

change management

data-driven decisions

Education

Bachelor's degree

Tools

Power BI

Visio

Microsoft Power Platform

Jira

Smartsheet

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will serve as a lead expert for business process transformation, partnering with senior business leaders to design, implement, and sustain enterprise-wide process improvements that advance strategic priorities. You will lead complex, cross-functional transformation initiatives, establish scalable process methodologies and operating models, leverage data and technology to improve business performance and client outcomes, and support leaders and teams in sustaining meaningful organizational change.

Responsibilities

• Partner with senior business leaders to identify process transformation opportunities aligned with enterprise strategy and priorities.
• Lead complex, enterprise-wide process transformation initiatives from assessment and future-state design through implementation and benefit realization.
• Develop transformation roadmaps, future-state workflows, operating models, governance frameworks, and implementation plans that improve operational performance and scalability.
• Establish process transformation standards, methodologies, and tools and mentor Process Transformation team members in applying effective practices.
• Conduct process assessments to identify inefficiencies, risks, organizational constraints, and opportunities for automation and continuous improvement.
• Develop data-driven business cases, performance measures, and KPIs to evaluate transformation outcomes and identify opportunities for ongoing optimization.
• Partner with Strategic Program Partners and cross-functional clients to integrate process transformation into strategic initiatives and drive effective governance and decision-making.
• Guide organizational change through stakeholder engagement, adoption planning, communications, training, and sustainable process ownership.
• Build trusted relationships with business leaders, facilitate complex discussions, and influence decisions through data-driven recommendations without direct authority.
• Apply process mapping, workflow analysis, automation, AI, business intelligence, and emerging technologies to improve business performance, analysis, decision-making, and client outcomes.

Qualifications

• Relevant degree preferred.
• 7 or more years of relevant experience leading business process transformation, operational excellence, business transformation, or organizational change initiatives across functions required.
• Experience leading enterprise-wide initiatives and partnering with senior business leaders required.
• Strong facilitation, executive communication, analytical, problem-solving, and influencing skills required.
• Experience with process mapping, business analysis, change management, governance, and continuous improvement methodologies required.
• Demonstrated knowledge of AI tools, capabilities, outputs, and limitations, with experience applying AI to complex business situations and promoting effective and responsible use.
• Healthcare experience highly preferred.
• Lean Six Sigma Black Belt, Prosci, or related process improvement or change management certification preferred.
• Experience with Power BI, Visio, Microsoft Power Platform, Jira, Smartsheet, or similar tools preferred.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.