Lead Process Manager – 24/7 Steel Production

Cleveland-Cliffs; East Chicago (IN); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Education assistance

Paid time off

Job summary

Cleveland-Cliffs Inc. is seeking a Process Manager Operations for the Indiana Harbor Operation in East Chicago, Indiana. This role leads Shift Managers to safely achieve production, quality, and operational goals in a fast-paced steel producing setting.

You will coordinate with maintenance, engineering, and contractors, develop SOPs, and drive continuous improvement across safety, reliability, and performance. Strong leadership and communication are essential.

Qualifications

• 5+ years of leadership experience in heavy industrial manufacturing.
• Proven ability to lead front-line leaders and teams, drive accountability, and improve safety, quality, and production.
• Strong problem-solving, decision-making, and cross-functional communication skills.
• Experience working with maintenance/technical teams to resolve operational issues.
• Proficiency with Microsoft Office and use of manufacturing/maintenance systems.

Responsibilities

• Lead Shift Managers to achieve safety, environmental, quality and production goals.
• Ensure compliance with safety, environmental, and operating standards.
• Monitor daily operations, identify performance issues, and implement improvements.
• Collaborate with maintenance, engineering, and contractors to optimize production.
• Develop SOPs and training to improve safety, consistency and performance.
• Coordinate contractor activities and downtime to minimize interruptions.
• Respond to operational or emergency situations during and after hours.

Skills

Leadership

Problem-solving

Decision-making

Communication

Education

Bachelor’s degree in Engineering/Operations/Business/Organizational Leadership

Tools

Microsoft Office

CMMS

Job description

Cleveland-Cliffs Inc. is seeking a Process Manager Operations for the Indiana Harbor Operation in East Chicago, Indiana. This role leads Shift Managers to safely achieve production, quality, and operational goals in a fast-paced steel producing setting.

You will coordinate with maintenance, engineering, and contractors, develop SOPs, and drive continuous improvement across safety, reliability, and performance. Strong leadership and communication are essential.