Lead Presales Solution Consultant

UKG; Santa Fe (NM); On-site; USD 115,000 - 165,000; Full time

Job summary

UKG is seeking a Presales Solution Consultant in the United States to help customers envision how our workforce operating platform solves real business challenges. You will partner with sales to understand goals, design thoughtful solutions, and deliver engaging demonstrations that communicate value and outcomes.

You are a strategist and storyteller who translates complex needs into clear solution narratives, building trust and momentum throughout the sales cycle.

Qualifications

• Experience supporting complex sales cycles in a presales, solution consulting, or consultative role.
• Experience with HR, payroll, or related enterprise software.
• Experience presenting solutions to senior leaders.
• Strong ability to translate business requirements into clear, practical solution designs.
• Willingness to travel for customer engagements (travel may exceed 50%).

Responsibilities

• Lead discovery conversations with customers to uncover challenges, priorities, and success measures.
• Design end-to-end solution approaches that align UKG products to customer business needs.
• Deliver tailored product demonstrations and presentations that articulate value and differentiation.
• Collaborate with Product and Services to ensure feasibility and alignment.
• Contribute to deal strategy by identifying risks, assumptions, and next steps.
• Support proposals and sales-to-services transitions to ensure continuity for customers.

Skills

Presales experience

HR software

Executive presentations

Solution design

Travel willingness

Education

Bachelor’s degree or equivalent

Job description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Team

The Pro Center of Excellence (CoE) is a high‑impact solutions consulting organization supporting UKG’s Pro HCM, Payroll, and Workforce Management portfolios. You’ll join our Presales Solution Consulting team, a group of trusted advisors who partner closely with sales, product, and services to help customers confidently choose the right Pro HCM & Payroll solutions. This team plays a critical role in shaping customer experiences by combining deep product knowledge with a strong understanding of business challenges across industries.

About the Role

As a Presales Solution Consultant, you help customers envision how UKG solutions can solve meaningful workforce challenges. You partner with sales to understand customer goals, design thoughtful solutions, and deliver engaging demonstrations that clearly communicate value and outcomes.

You are both a strategist and a storyteller – translating complex needs into simple, compelling solution narratives that build trust and momentum throughout the sales process.

In this role, you will:

Partner with sales to lead discovery conversations that uncover customer challenges, priorities, and success measures.

Design end to end solution approaches that align UKG products to customer business needs.

Deliver tailored product demonstrations and presentations that clearly articulate value and differentiation.

Collaborate with internal teams such as Product and Services to ensure solution feasibility and alignment.

Contribute to deal strategy by identifying risks, assumptions, and next steps that move opportunities forward.

Support proposal responses and sales-to-services transitions to ensure continuity and clarity for customers.

Basic Qualifications

• Experience supporting complex sales cycles in a presales, solution consulting, or consultative customer-facing role.
• Experience with human resources, payroll, or related enterprise software solutions a must
• Experience presenting solutions to a range of audiences, including senior business leaders.
• Strong ability to translate business requirements into clear, practical solution designs.
• Willingness to travel for customer engagements when required (travel may exceed 50%).

Preferred Qualifications

• Experience partnering closely with sales teams in a quota carrying environment.
• Comfort facilitating discovery sessions, workshops, and executive level discussions.
• Bachelor’s degree or equivalent practical experience.

LIREMOTE

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world’s largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It’s this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail].

The pay range for this position is $115,100 to $165,450. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.