Lead Preferred Banking Team | Branch Manager (Float)

Western Alliance Bancorporation; Scottsdale (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salaries

Employee ownership

Medical and dental insurance

401k matching program

Tuition assistance

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank in Scottsdale seeks a Preferred Banking Manager (Float) to lead and coach a team delivering full client lifecycle services. You’ll promote the department’s sales, service, and operations philosophy and ensure expert guidance on treasury management, loans, commercial and personal accounts.

You will manage workload, monitor performance, and drive strategic initiatives with data analytics while ensuring regulatory compliance and high service levels.

Qualifications

• 6+ years of related experience in Treasury Management Sales, Treasury Management Service, Branch Banking Operations or similar field.
• Bachelor’s degree or equivalent experience required; Bachelor’s degree in related field preferred.
• Previous leadership experience preferred.
• Advanced knowledge of general banking operations, including deposit operations, new account opening, loan administration, treasury management and/or other commercial banking products and services.
• Advanced business, legal, and technical writing ability with a good working knowledge of industry-standard writing specifications.
• Advanced experience in deposits and treasury management products.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Responsibilities

• Lead and be subject matter expert for the Preferred Banker team by responding to complex client requests to execute the complete client life cycle and achieve client satisfaction.
• Drive the preferred banking team in identifying and capitalizing on opportunities to promote Bank products through analysis of client patterns and needs.
• Oversee and manage distribution of work for their designated team, facilitate cross training opportunities, and provide reporting to management on production, turnaround times and other key data points.
• Ensure the team meets service level standards including sales, customer service, turn-around time, risk management and regulatory compliance, audit soundness, and productivity and efficiency.
• Monitor individual team member performance to support their career progression and ensure optimal client support for all client inquiries or requests.
• Create and execute strategic business initiatives driven by data analytics under the direction of the Preferred Banking Director.
• Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

Skills

Treasury Management Sales

Treasury Management Service

Branch Banking Operations

Leadership

Banking Products Knowledge

Written Communication

Travel-readiness

Education

Bachelor's degree or equivalent

Job description

Western Alliance Bank in Scottsdale seeks a Preferred Banking Manager (Float) to lead and coach a team delivering full client lifecycle services. You’ll promote the department’s sales, service, and operations philosophy and ensure expert guidance on treasury management, loans, commercial and personal accounts.

You will manage workload, monitor performance, and drive strategic initiatives with data analytics while ensuring regulatory compliance and high service levels.