Lead Play Assistant

Homebase, Inc.; Florida; On-site; USD 19,000 - 28,000; Part time

Job summary

Play Street Museum Winter Garden is seeking a Lead Play Assistant to help manage weekday museum operations, welcome guests, and support open play sessions. The role includes coordinating fellow Play Assistants and serving as a point of contact when the owner is off the floor.

The position requires engaging with children and families, delivering enrichment activities, and ensuring spaces are prepared and safe between sessions. Part-time schedule with growth potential.

Qualifications

• Excellent communication and customer service skills.
• Ability to engage with children and families in a warm, professional manner.
• Ability to multitask in a busy environment.

Responsibilities

• Welcome families and assist with check-in and guidelines.
• Facilitate enrichment activities and guided experiences.
• Coordinate Play Assistants during shifts and assist with opening/closing.
• Keep exhibits and spaces clean and ready for guests.
• Assist with birthday parties or special events when scheduled.

Skills

Excellent communication

Guest service

Multitasking

Team coordination

Professional demeanor

Job description

Lead Play Assistant

Company: A&G Business Partners LLC d/b/a Play Street Museum Winter Garden
Job Type: Part-Time
Location: Winter Garden, FL
Compensation: Starting at $17.00 per hour

About Us

Play Street Museum Winter Garden is a clean, upscale, educational children’s museum designed for children ages 8 and under. Through imaginative play and hands-on learning, we create memorable experiences for children and their families.

Position Summary

The Lead Play Assistant helps lead weekday museum operations, with a focus on welcoming guests, supporting open play sessions, facilitating enrichment activities, and keeping the museum ready for each group of families. This role helps coordinate fellow Play Assistants during shifts and serves as a point of contact when the owner is not on the floor.

Weekday Play and Guest Experience

• Welcome families, assist with check-in, and explain museum activities and guidelines.
• Help guests feel comfortable and engaged throughout their visit.
• Facilitate scheduled enrichment activities, crafts, and featured experiences.
• Support the flow of each open play session, including guest transitions and timely resets.
• Respond to guest questions and concerns, escalating issues to the owner when needed.
• Answer phone inquiries and assist with retail and craft transactions.

Shift Leadership and Museum Operations

• Help coordinate Play Assistants’ tasks during weekday shifts.
• Support opening and closing procedures.
• Prepare materials and spaces for enrichment activities, crafts, and upcoming sessions.
• Keep exhibits, toys, and common areas clean, organized, and ready for guests.
• Lead sanitizing and reset work between play sessions.
• Monitor supplies and communicate replenishment or maintenance needs.
• Follow company policies and safety procedures.
• Assist with birthday parties or special events when scheduled.
• Perform additional duties as assigned.

Schedule Requirements

This position is primarily a weekday role. Availability during weekday museum hours is required. Occasional weekend or event shifts may be available based on business needs.

Compensation & Benefits

• Starting pay of $17.00 per hour
• Opportunity for future wage increases based on performance and leadership
• Eligibility to participate in birthday party tip distributions when assigned to qualifying party shifts, in accordance with company policies and applicable wage and hour laws

Qualifications

Preferred:

• Experience working with young children
• Experience leading activities, teaching, hosting events, or working in a guest-facing role
• Experience helping coordinate a small team

Required:

• Excellent communication and customer service skills
• Ability to engage with children and families in a warm, professional manner
• Ability to multitask in a busy environment
• Ability to work efficiently and independently
• Ability to stand for up to 8 hours and bend, lift, and carry up to 25 pounds
• Ability to successfully pass a background check
• Legal authorization to work in the United States

Reports To

Franchisee / Museum Owner

Why Join Play Street Museum?

• Fun, family-oriented work environment
• Opportunity to help lead weekday museum operations
• Chance to create memorable experiences for children and families
• Develop leadership, customer service, and activity facilitation skills
• Flexible part-time schedule

Equal Employment Opportunity

A&G Business Partners LLC d/b/a Play Street Museum Winter Garden is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Employer Disclaimer

A&G Business Partners LLC d/b/a Play Street Museum Winter Garden is an independently owned and operated Play Street Museum franchise. All employment matters, including hiring, supervision, scheduling, compensation, payroll, benefits, and compliance with applicable laws, are managed solely by A&G Business Partners LLC.

This job description describes the general nature and level of work performed and is not an exhaustive list of duties. Responsibilities may change based on business needs.

Employment with A&G Business Partners LLC is at will, meaning either the employee or the company may terminate employment at any time, with or without cause or notice, subject to applicable law.